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Can someone help with this problem with iPad?

30 replies

Anothernamechanger1 · 24/10/2016 09:47

Ds watches videos on his tablet. He has ASD so he has to follow a 'routine' on the videos. The trouble is the videos 'lag' and have been getting much worse and daily they 'lag' and won't work. This is creating mega meltdowns. I can't afford a new one and there is nothing else wrong with it anyway. Is there anything I can do with it to stop this? The other tablet doesn't do this very often so it can't be a problem with the Internet? The tablet is, of course out of the years warranty!

Tia

OP posts:
Haribogirl · 09/11/2016 14:02

See if you can get any advice from apple?
If you can get into an apple shop they have tech guru but you have to book an appointment with one
Worth a try

PuppyMonkey · 09/11/2016 14:07

You do need superfast fibre these days imho, I think you can check your connection speed on a site like this www.broadbandspeedchecker.co.uk/?&again

Anothernamechanger1 · 09/11/2016 14:19

Thank you both. I shall speak t Apple. Was a nightmare last time I went in there for help despite booking appointment. Waited hours. Will speak to them first. I have done a speed test already and download was 14.95 Mbps? It was high on the odometer thingy but I don't know if that's good or bad?

OP posts:
MummaB2016 · 09/11/2016 14:24

Yeah I agree, try a factory reset.

It might be memory problem as well. Have a look in memory settings and see if there is much available. Do you have a lot of apps, vids or pics stored on it?

Anothernamechanger1 · 09/11/2016 15:36

I've done a memory reset. He has quite a bit of storage left, the iPads only used for games so it is games and then he watches the videos through the aps.

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