Despite suffering from my mental health for years I have only ever contacted them once, two years ago when I had hit rock bottom. I rang them but the line wasn't answered so I bottled out and hung up. Never called them again.
I am reaching that point again where I feel I need to talk to someone as everything is getting too much again. I have been to the GP several times and she has put me on a waiting list for more therapy but as it is on the NHS it is a long wait (already waited 5 months and looks as though it will be longer still). I simply can not afford anything privately, I did have some counselling last year with a trainee counsellor, at a reduced rate but I can't even afford that as I am in quite a bit of debt and need every penny to start to pay things off and as my income will be greatly reduced soon and I will need everything I have.
I know they won't have a magic wand but I just want to pour out my shit to someone right now. Are they helpful? I honestly don't know what to expect if I did call them, I don't even know how to start a conversation with them.