Her teacher is gobsmacked as she is very competent, and thinks it is all down to nerves. She nearly passed every section apart from the oral part which she flunked. She has told me that she is terrified of singing in front of other people.
I don't want her to feel really disheartened and give up as she really enjoys playing, and I think that it would be a huge blow to her confidence if she found out she failed. (as a separate issue her brother, who we were more worried about failing, also took the exam at the same time as her and passed!).
also any tips to help her with her nerves in the future would be useful. I know there is the option of her not taking any more grades exams, although she does like the idea of doing the grades.