I've just joined a gym and have been using the pool in the evenings when it's quiet. It's not the biggest pool (20m x 8m) and is sectioned off lengthways, with half of the pool for classes and general use, the slower lane in one quarter and the faster lane in the other quarter. The lanes have boards at the end on the poolside showing the direction you have to swim in, and this is also covered in your induction.
When I got to the pool last night an aqua aerobics class was in the half sectioned off, so I swam in the slower lane. 2 people were in the faster lane, I was the only one in the slower lane. Around 25 minutes in, the aqua class finished and everyone left, although a few stayed in the pool. One woman got into the slower lane where I was, waited till I finished a length and asked if it was OK if we swam side by side. I wasn't sure what she meant, so said no, we're meant to swim in single file clockwise like the board shows. She wasn't happy and asked why, so I repeated what I'd said, and started swimming again. I was aware that she was close behind me, and when we'd finished a further 2 lengths she asked why we couldn't swim side by side. Again, I repeated what I'd said, and she wasn't happy - she said she was swimming faster than me, and it made sense. I said she was in the slower lane (it wasn't marked on the board last night for some reason, but I've seen here there before and it's always marked - plus we're told at induction which lane is which) and if she wanted to go faster she could use the faster lane where there was only one person swimming. Lots of huffing from her, before she reluctanctly moved into the faster lane where I could hear her complaining.
I spoke to the manager afterwards and asked if they could make sure the signs were on the board. They were really annoyed with her and said that the lanes are not wide enough for 2 people, that it's dangerous to swim side by side as people can be kicked, and that she absolutely should have been using the faster lane and not arguing with people in the pool. They want me to fill in an incident report. WWYD?