My fitness pal and Fitbit

[missmartini]

Going out my head here...wondering if anyone more technically gifted than me can help.

I cannot for the life of my get my steps to sync from my Fitbit to my fitness pal. I've got both apps, I've connected Fitbit to my fitness pal I've logged in online and it worked fine yesterday logged my steps etc.

Today nothing. Not even one step. I've refreshed, disconnected and reconnected, turned my phone off and on and absolutely nothing!! I just can't figure it out!

Anyone have the same issue or can help?

Thanks 😊

I had the same problem but it's okay now.

Still nothing from mine, really annoying!

Exactly the same for me today.

I had the same issue. They've put a message out to say they're having issues and to not start another sync as they have so many backed up. Should hopefully be resolved soon...

Oh god I've synced like 100 times 😂😂

Glad it's they're issue and not anything silly I've been doing!

Thanks everyone!

Their issue*

I’m so glad I saw this post! Mine has been the same today I’ve been trying everything to get it to work.

My Fitbit says 10,000 steps but over on mfp I’ve got negative calories and 0 steps showing. Glad it’s not just me.

Still not working this morning!

Mine synchronised yesterday evening but now I have the same problem again today!

I'm glad I found this post. My MFP has registered zero steps today. I was worried they had decided not to include the step count anymore. Phew!

Fingers crossed they get it sorted soon.

Just an FYI you really shouldn't use the calories burned from steps as extras you can eat!!

@Skala123 ha ha! I did this exact thing a few months ago and wondered why I just wasn't loosing weight. Then the penny dropped....

Do many people do it!! My fitness pal works out the calories you require as you put in your activity level so it takes that into account. Nice as it is seeing those extra calories add up as you go about your day it spells to disaster to then eat them!!

Thanks @Skala123 I know about not counting the 'earned' calories but I like seeing them as part of the overall information.

Restart the fit bit, it forces it to recognise the apps.