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My fitness pal and Fitbit
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missmartini · 04/06/2019 19:30

Going out my head here...wondering if anyone more technically gifted than me can help.

I cannot for the life of my get my steps to sync from my Fitbit to my fitness pal. I've got both apps, I've connected Fitbit to my fitness pal I've logged in online and it worked fine yesterday logged my steps etc.

Today nothing. Not even one step. I've refreshed, disconnected and reconnected, turned my phone off and on and absolutely nothing!! I just can't figure it out!

Anyone have the same issue or can help?

Thanks 😊

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PinaColadaPlease · 04/06/2019 22:12

I had the same problem but it's okay now.

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missmartini · 04/06/2019 22:25

Still nothing from mine, really annoying!

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HedgingWithASledgehog · 04/06/2019 22:41

Exactly the same for me today.

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Carikube · 04/06/2019 22:45

I had the same issue. They've put a message out to say they're having issues and to not start another sync as they have so many backed up. Should hopefully be resolved soon...

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missmartini · 04/06/2019 22:48

Oh god I've synced like 100 times πŸ˜‚πŸ˜‚

Glad it's they're issue and not anything silly I've been doing!

Thanks everyone!

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missmartini · 04/06/2019 22:48

Their issue*

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Onatreebyariver · 04/06/2019 22:54

I’m so glad I saw this post! Mine has been the same today I’ve been trying everything to get it to work.

My Fitbit says 10,000 steps but over on mfp I’ve got negative calories and 0 steps showing. Glad it’s not just me.

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missmartini · 05/06/2019 08:49

Still not working this morning!

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PinaColadaPlease · 05/06/2019 14:49

Mine synchronised yesterday evening but now I have the same problem again today!

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Magnificentbeast · 10/06/2019 20:31

I'm glad I found this post. My MFP has registered zero steps today. I was worried they had decided not to include the step count anymore. Phew!

Fingers crossed they get it sorted soon.

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Skala123 · 11/06/2019 18:23

Just an FYI you really shouldn't use the calories burned from steps as extras you can eat!!

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StillCantDecideOnaUsername · 11/06/2019 19:21

@Skala123 ha ha! I did this exact thing a few months ago and wondered why I just wasn't loosing weight. Then the penny dropped....

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Skala123 · 11/06/2019 19:45

Do many people do it!! My fitness pal works out the calories you require as you put in your activity level so it takes that into account. Nice as it is seeing those extra calories add up as you go about your day it spells to disaster to then eat them!!

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Magnificentbeast · 12/06/2019 14:00

Thanks @Skala123 I know about not counting the 'earned' calories but I like seeing them as part of the overall information.

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babysharkah · 12/06/2019 14:01

Restart the fit bit, it forces it to recognise the apps.

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