Hello everyone.
So last week the school failed to pass a message from me to my 10 years old son during school hours. Which meant my son ended up alone on the street ,without knowing where to go and he made his way home (a good 15 min walk) but I wasn't home so he had to go to the neighbours without knowing what was going on. I'm not going into to much detail. I emailed school and sent an email saying we are sorry the staff was too busy and forgot. The thing is I'm still mad and angry . I don't know how to respond to the email. I do want to say that's OK but I want them to know that it isn't OK and I'm just saying it for the sake of it. How do I respond to the email?