Have nc for this.
I teach in FE and had a run in with a student (she's 17, nearly 18) a few weeks ago.
I asked her tthree times to put her phone away in class. The third time (same lesson) I said she'd have to leave if she wouldnt put it away. 4th time I asked her to leave.
She pushed her chair back and said "you're a fucking bitch" and stormed out.
I reported the incident to her form tutor and expected her to come and find me to apologise. She's refused - told my manager 'I'm not saying sorry, she is a fucking bitch"
I've never had a problem with her or any of her classmates before - it was totally out of the blue.
I've refused to let her back in class until she apologises and have handed work over to her at the door each lesson (1 a week so only 3 so far). Manager says she's entitled to come to class and I need to let her in.
I've backed myself into a corner over it and I'm not sure where to go with it. Any advice? ?