Does anyone else use the NCMA Contracts?
Have you noticed on the new ones section 16 where it states that you cannot charge fees for sph if the service is not available?
I am absolutely livid. Was doing a new contract for a parent and noticed this; I do not remember being informed of this change by NCMA, anyone else been informed or noticed this change in their NCMA handbook?
I am not sure if I can write in the 'additional notes section' that I do charge for sph even though the service is not available. As NCMA state the above in section 16, just not sure.
Any ideas how I can get around this apart from not using their contracts?