Am off to work now - glad you have got support from this thread. Your treatment was appalling.
Where i work you would have been advised skin-to-skin contact. Early breastfeeds. If problems latching you would have been advised to express colostrum to be given by syringe. Formula would have been a last resort, and if it was necessary you would have been advised to give it by cup.
We are a Babyfriendly hospital though