Basically, it's a woman trying to breastfeed and thinking to herself "my nipple hurts" so tries the other side and it's sore too. Then makes a joke that she wishes she had a third nipple. Boots voice then says that Boots have put 150 year experience in developing their nipple cream for soothing sore, cracked nipples. And then the 'slogan' of "solving everyday problems" or something like that.
I'm a bit about it. I just feel that it's reinforcing the common misconceptions that breastfeeding hurts and causes sore, cracked nipples. And that can be fixed by a magic cream. Whilst I know many women do get sore, it isn't that way for everyone.
Anyway, I want to write to them but I'm not sure which dept I should write to... anyone else planning a letter?