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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to be frustrated by NHS delays and inefficiency?

109 replies

LovingLilacDuck · 24/07/2026 14:37

I think the NHS is so incredibly inefficient sometimes, I mean the system not the care. From getting an appointment in a GP to referrals to actual appointments literally take months sometimes. WHY?

Why do we have to keep up with this? Surely a proper healthcare system that works as it should must be a priority? It’s 2026, goodness sake!

Some can afford private healthcare and some can’t. Yes, NHS is free for all but is it ACCESSIBLE, I’m not sure. Therefore I think this rubbish situation where you have to be on a waiting list ??? for months must, must be sorted.

AIBU to be so frustrated?

OP posts:
panfrydish · 24/07/2026 17:13

@JenniferBoothim sure it’s longer, I just can’t remember

Amiiee · 24/07/2026 17:14

JenniferBooth · 24/07/2026 17:10

Im willing to bet that there was a diff medication they could have given her that wouldnt have had the same side effect but was more expensive.
Id lay money on it. Seen it before

Happened to me, I survived obviously but I was lucky to.

panfrydish · 24/07/2026 17:15

The procurement system is ridiculous, I was asked if I mind bringing my own paracetamol (I didn’t) because it’s so expensive for the NHS to buy it.

Thisisnotmyid · 24/07/2026 17:17

Because the NHS cannot cope with the amount of patients it needs to see.

for example I work for a certain speciality where we have 3 consultants who are specialised in this particular area and we have around 150 new referrals a week into the service. Where do you think they have the time to see them? Working full time consists of maybe 2-3 clinics a week that covers new and return appointments then you have them on call, on wards and then in theatre plus they need time off.

The NHS has been abused beyond belief.

BIossomtoes · 24/07/2026 17:18

I was referred for a colonoscopy in January. I had it in February. I can’t really see how much more efficient it could have been. Added to which the initial non urgent GP appointment was two days after I requested it.

Iheartmysmart · 24/07/2026 17:19

Pippa12 · 24/07/2026 17:13

Honestly, what century was this 😂 I’m a sister, I don’t get a say in the brand of biscuits we buy for the patient tea trolley never mind what tables we buy. On your bike 😂😂 This will make us laugh at 3am tho when I’ve got matchsticks in my eyes!

I do agree at the state of A&E tho, staff are in uproar about it. We are furious and devastated all at the same time. I cannot see how we can go on at all. FWIW, I don’t want higher wage, what I want is more staff and better facilities for the true and desperate patients that come through the doors in massive quantities every day. I can only see that happening by paying more taxes and really streamlining services offered to the public.

Entirely up to you if you believe it or not but it happened. Would have been late 80s as I’d just left school. It was for a procurement company that worked on behalf of the NHS. We were told not to use our initiative and buy cheaper, it had to be the exact item specified by the requestor no matter what the cost.

panfrydish · 24/07/2026 17:19

@ThisisnotmyidBut the population is bigger, older & sicker so of course there is more demand. Not sure why that equals abuse.

Pippa12 · 24/07/2026 17:20

Iheartmysmart · 24/07/2026 17:19

Entirely up to you if you believe it or not but it happened. Would have been late 80s as I’d just left school. It was for a procurement company that worked on behalf of the NHS. We were told not to use our initiative and buy cheaper, it had to be the exact item specified by the requestor no matter what the cost.

That’s 40 years ago!!!

panfrydish · 24/07/2026 17:20

BIossomtoes · 24/07/2026 17:18

I was referred for a colonoscopy in January. I had it in February. I can’t really see how much more efficient it could have been. Added to which the initial non urgent GP appointment was two days after I requested it.

I think if everyone had that experience no one would be complaining….

BIossomtoes · 24/07/2026 17:22

panfrydish · 24/07/2026 17:20

I think if everyone had that experience no one would be complaining….

In which case it’s unreasonable to dismiss the entire NHS as inefficient as it clearly isn’t.

Amiiee · 24/07/2026 17:24

Thisisnotmyid · 24/07/2026 17:17

Because the NHS cannot cope with the amount of patients it needs to see.

for example I work for a certain speciality where we have 3 consultants who are specialised in this particular area and we have around 150 new referrals a week into the service. Where do you think they have the time to see them? Working full time consists of maybe 2-3 clinics a week that covers new and return appointments then you have them on call, on wards and then in theatre plus they need time off.

The NHS has been abused beyond belief.

I can't understand it. Conservative was voted in for about 2 decades ? And I noticed Corbyn in 2020 saying if you vote for this again the national health service will be destroyed

Passaggressfedup · 24/07/2026 17:27

Im willing to bet that there was a diff medication they could have given her that wouldnt have had the same side effect but was more expensive
The MN doctors always come out of the box on these threads. They have no medical training, don't know the patient, have little information, but they can diagnosed and decide on best treatment better than NHS doctors. I'm amazed they haven't started their own medical practice after all this time!

Passaggressfedup · 24/07/2026 17:30

But the population is bigger, older & sicker so of course there is more demand. Not sure why that equals abuse
This is the irony! People every year becoming sicker for longer, costing the NHS a bit more each year

The main culprit? Long term conditions mainly causes by poor lifestyle choices.

If you want an efficient NHS, how about starting by adopting a,better lifestyle whilst still young? That's the best way, probably the only way, the NHS can recover in 10 plus years time.

MrsPapillon · 24/07/2026 17:30

Swiftie1878 · 24/07/2026 16:37

My friend just had her first baby in Mumbai. They paid privately and had a 5 star experience. What they paid is far less than we all pay in tax for the NHS (at approx £3500 per person).

We need to start focusing on how much it is costing and what we’re getting for our money. It’s not good enough.

You can’t compare costs in India to the UK. Everything is insanely cheap there because the average wage is about 8% of ours. I’m sure we could all get a 5* experience if the NHS only paid their staff less than £300 a month in wages.

MrsMoastyToasty · 24/07/2026 17:33

It doesn't help that emergency admissions and pre-planned admissions are often at the same hospital. So 2 routes of entry are trying to funnel into 1 set of beds.
This is why I went private for surgery. My room was booked for me and was ready to use on my arrival at the reception desk . No waiting for an available bed.

killerqueen2026 · 24/07/2026 17:34

Thisisnotmyid · 24/07/2026 17:17

Because the NHS cannot cope with the amount of patients it needs to see.

for example I work for a certain speciality where we have 3 consultants who are specialised in this particular area and we have around 150 new referrals a week into the service. Where do you think they have the time to see them? Working full time consists of maybe 2-3 clinics a week that covers new and return appointments then you have them on call, on wards and then in theatre plus they need time off.

The NHS has been abused beyond belief.

I don’t know what the answer is
gynae appointments here are approx 18 months and endometriosis patients are being left screaming in pain on morphine because they don’t have the consultants to see them or enough to operate fairly quickly
I was originally referred to Spire who saw my MRI and wouldn’t operate so back to the BGSE NHS list
gynae here is a shit show but I don’t blame the staff, they were amazing

JenniferBooth · 24/07/2026 17:38

Passaggressfedup · 24/07/2026 17:27

Im willing to bet that there was a diff medication they could have given her that wouldnt have had the same side effect but was more expensive
The MN doctors always come out of the box on these threads. They have no medical training, don't know the patient, have little information, but they can diagnosed and decide on best treatment better than NHS doctors. I'm amazed they haven't started their own medical practice after all this time!

www.mumsnet.com/talk/am_i_being_unreasonable/2634487-To-be-fed-up-with-Gp-and-Consultant-re-weight-loss-and-operation

Etherealcelestialbeing · 24/07/2026 17:40

@Waryandwearyfactorten
I too was surprised recently when I got a surgery slot sent through for a Friday afternoon with at least a one night stay needed afterwards. The hospital was just as busy the next morning (Saturday) with patients checking in and staff bustling around.

There must be so much more capacity in a 7 day service! I suppose staffing it may be difficult though.

starrynight009 · 24/07/2026 17:41

I thought the NHS was great until I had a daughter born with a medical condition then I realised how completely broken it is.

Pre-Covid, when she had lots of operations, it was actually okay. Post-Covid we've experienced nothing but long waiting lists, endless cancellations, I can never get hold of anyone and we get passed from pillar to post. I ended up having to pay for some private treatment for her just out of desperation. She's a young child, it's insane. I do think that each hospital and area is different though. I know families who have children with the same condition but they live closer to one of the bigger children's hospitals and they've had better experiences.

Twatalert · 24/07/2026 17:59

Waryandwearyfactorten · 24/07/2026 17:13

I think this is absolutely fascinating and not at all what I anticipated being posted.

I am not surprised at all. A private healthcare business is exactly that, a business. That is its downsides in that patients might be upsold things, but there will also be a stronger focus on efficiency. How is that surprising? It is like moving from the public sector to the private sector to work. Totally different standards as the private sector is after profits and shareholder returns.

Twatalert · 24/07/2026 18:00

Pippa12 · 24/07/2026 17:07

Yes, absolutely. Again, the NHS cannot fix everything with the small amount we pay in. She should absolutely lose the weight herself.

Are you a doctor specialised in obesity?

panfrydish · 24/07/2026 18:07

BIossomtoes · 24/07/2026 17:22

In which case it’s unreasonable to dismiss the entire NHS as inefficient as it clearly isn’t.

Who did that? The OP says sometimes….

Pippa12 · 24/07/2026 18:21

Twatalert · 24/07/2026 18:00

Are you a doctor specialised in obesity?

Are you?

Swiftie1878 · 24/07/2026 18:25

Passaggressfedup · 24/07/2026 16:57

My friend just had her first baby in Mumbai. They paid privately and had a 5 star experience. What they paid is far less than we all pay in tax for the NHS (at approx £3500 per person)
That's the other common statement that shows complete naivity.

The cost of care for one person increases year on year and goes up significantly after the age of 60 up to the average life expectancy in the 80s. That is 15 years or so of costing the NHS the most when contributing zero to the system. Of course you are going to pay more than you use, on average in younger years. You'll more than make up for it after retirement.

I didn’t mention use. I’m talking about the amount of money going in, and the service it’s prividung for all of us. It’s not good enough.

FMLpassthegin · 24/07/2026 18:26

I am on a waiting list for an appointment for a neurology referral average time is 15 months for the clinic I’m referred to.