I’ve just had a big birthday, and hired a room in central London for a party. I booked a photo booth and thought I’d get a glitter backdrop for behind it as well. The first company didn’t do them so I found another one on Instagram that provides them, and booked it all months ago.
The woman in charge of the glitter wall company seemed fine, if slightly incompetent (lots of emails to me and the venue asking obvious questions) but all was ok until the day before the party when she says she’s unable to contact anyone at the venue and starts sending frantic emails again. I loop her in again, and she seems to have sorted it.
Then it’s the day of the party, and three hours before it starts she begins texting me again to say she’s too stressed about this all (ie lack of contact from venue) to come out now and wants to cancel the whole booking. I point out that’s not great to leave me with no notice, and she says her mental health has been triggered by this extremely stressful situation.
She’s now ignoring my messages asking for my money back. What on earth can I do? But also, surely proving glittery wall backdrops is literally the least stressful job ever?! How does she cope with everyday life?!