Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Refunded twice

105 replies

Feelingguiltyandpoor · 23/08/2022 20:29

I paid for an event which ended up being cancelled by the company. After a huge amount battling and about 6 weeks later they finally refunded me the money (after initially saying it would be refunded in 5 days). I refunded my friends for their bit and thought that was it. However a week later and I've been refunded again. I'm now in a dilemma as since I bought the tickets a few months ago my financial situation is much worse. Would I be completely unreasonable for not telling the company and keeping the money? It's a big organisation and not a small company who will be hard hit. It's around £100.
God I know it's wrong and it's stealing. I need to tell them don't I even though they tried to keep my money in the first place. This money would be used for petrol and food and not luxuries but I know it's still wrong. I feel so guilty and know I need to do the right thing but this money is so needed right now. Ahhh.

OP posts:
isthismylifenow · 26/08/2022 11:50

I have been refunded twice too. From a large company who had messed me around as well.

I didn't contact them, but I did keep it one side in case they contacted me about it.

They didn't. And I was not going to suggest to them how to better their customer services AND their accounting.

stillherenow · 26/08/2022 12:36

SmileyPiuPiu · 25/08/2022 22:15

I've been sent some money and I don't think it's for me but I need them to confirm in case it is for me but they won't get back to me so now I'm just stuck in limbo. If I send it back it might not go to the right place. This is the government so they ought to have not just sent me random money.

This one they will figure out , even years down the line. Just keep it safe then you can pay it back when they get their act together .

PoseyFlump · 27/08/2022 06:37

Can I just say on this thread that if you are sent some random money 'accidentally' via PayPal etc be very careful because this is a well known scam. Do not return the money (which was possibly sent from a stolen card and will be reclaimed later) only ever tell the sender to cancel the transaction their end.

liveforsummer · 29/08/2022 06:40

SmileyPiuPiu · 25/08/2022 22:15

I've been sent some money and I don't think it's for me but I need them to confirm in case it is for me but they won't get back to me so now I'm just stuck in limbo. If I send it back it might not go to the right place. This is the government so they ought to have not just sent me random money.

@SmileyPiuPiu is it around £300? Could be the cost of living payment if you're eligible

londonrach · 29/08/2022 06:46

Be warned they might recall it.

New posts on this thread. Refresh page