We have had so much trouble with holidays this year. Could really use some help.
we have added all of our covid documents into the airlines app to go to Spain. One of ours hasn’t been verified. This is the unvaccinated teen. Teen has had covid so we got a recovery certificate and added this to the app. They have said it’s not enough but haven’t been clear why. We think we need to add the proof of positive test too - does this seem right?
At the moment our only option is to try and check in at the airport but don’t want to get all the way there to find they won’t let us board.
as usual the app won’t let us add the extra info and the phones just ring and ring. Just can’t let my kids have another holiday that doesn’t happen. 😢