Just received an email from Octopus energy asking me to pay £483 on a credit or debit card and then increase my monthly payment to to £268 per month or just increase my monthly payments to £310 with no upfront payment.
My account is just over £200 in debit as of Monday. Current payments are £135. Not really far off what it usually is at the time of year every year.
I am well aware prices are going up and we are prepared to pay more in the coming months but just how can they ask for more money upfront than I actually owe?? And then on their calculations our annual energy bill will be £3960 😱
So AIBU to tell them to stick it where the sun doesn’t shine.