Ordering from ikea!
Happycat1212 · 18/05/2021 12:59
Has anyone ordered from ikea recently? The reviews online are awful but I desperately need some new furniture! I can’t go to the sto re so online is the only option, aibu to just order online anyway even though the reviews are awful?! Has anyone had a good experience recently
Am I being unreasonable?AIBU
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NoIDontWatchLoveIsland · 18/05/2021 13:09
Their order system is mad. They kept letting me order a desk, saying it was in stock etc, charging me, then I just got a text on the day it was due to be delivered saying it was cancelled. I had to use resolver to get my money back. It's weird it's like an online order is simply a wing and a prayer that no one goes to the store and buys your chosen item before your delivery date.
Iheartmysmart · 18/05/2021 13:11
Had a great experience with two IKEA deliveries recently. Was a bit worried when my initial delivery slot was 7am to 7pm but had a call the day before the order was due with a one hour slot. Also had a call from the driver to say exactly when he’d be arriving and he also quite happily carried the boxes upstairs to my first floor flat for me.
SchrodingersImmigrant · 18/05/2021 13:16
There is one thing about reviews. People with just standard "yeh, it's ok" experience rarely write them. Similarly people who were super happy.
It's good to see what the common complaint is in bad ones, but it's important to remember that majority of customers never write any
ethelredonagoodday · 18/05/2021 13:46
I've had an order in since March for some light fittings. £15 delivery fee and the timescales are ridiculous. My first delivery date came snd went apparently due to a processing error. Now booked in for next week. We will see what happens but I don't think I will order from them again.
THNG5 · 18/05/2021 13:49
My local IKEA has a taxi delivery service. So you go in and buy what you need and then come back in a taxi. Once, we bought more than expected and got a taxi to bring the extra stuff that wouldn't fit in our car back. Driver even unloaded it.
rirette · 18/05/2021 13:51
My experience is that it's worth checking back regularly for slots and availability of stock. I wanted to buy some patio furniture and it was saying out of stock and next delivery date two months away anyway. I checked back every day and a week later it was back in stock and next delivery date was only a few days later. Good luck!
freakyfridays · 18/05/2021 14:12
My only negative is how painful it is to order!
Things only show as "out of stock" at the end, not when you add them to your basket, so it's infuriating.
Too many items are out of stock for delivery, but fully stocked in store.
Apart from that, as long as you are happy to be stuck home for 12 hours (between 7 and 7 I believe), it's fine.
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