Has anyone got a Very account and can check something for me please?

[DonkeysEars]

Nintendo Switch with Mario Kart.

£319

There's a code on the page that is added on payment page to get £50 back making it 269

But it keeps saying the code isn't valid.

I have credit available and no arrears.

They told me to place the order and they will sort it out after but I don't trust them as they said that to me years ago with a laptop and then said the cashback was only valid if the code was applied at the time of purchase.

Could anyone just see if the code works at all, for anyone, please?

Link to item here

NKMKE is the code x

I’ve just checked if you click on the T&C’s it says you get the credit later as it’s on a buy now pay later scheme. Still probably worth doing though?

Just tried it on my account,and worked fine.

As long as the item isn't already reduced, it should work fine.

I get this :(

I just ordered a Xbox for do yesterday and it worked. Very are usually pretty good at sorting it out after. I've done it a few times when codes haven't worked at first.

Do you have it set to buy now pay later for the correct length of time on your account

You have to select it manually I think

It did it automatically for me.

Try it on a different item op, see if it works. Are you using the app or a web browser?

You need to select the bnpl option to pay first before adding a code.

Yep it's not that did it automatically for me too sorry

It's not giving me the bnpl option

Just take 3 payment.
That's all

Just not giving me the BNPL option :(

Is it not on the page before it?

They're always doing this. That's why I don't buy from them any more, although they do have some nice stuff which would be a good price if the promo codes worked.

Hmm that's strange. It's offering me bnpl

I didn’t have the bnpl option once and phoned them, they said I had too many bnpl purchases on my account - could it be that? So basically they’re not getting the interest.

Weird :/

It’s saying it out of stock for me, maybe that’s why you were having trouble

Sorry wrong mario, it’s just taking me to pay over 12 months with no discount in the price

I'll give them a ring tomorrow. See why I can't get the 12 months

Thanks all

Really don’t buy anything and expect them to sort it after!!!

I did this once with Very, they made a mistake but said I had to let the item be dispatched so they could stop it with the courier so phone them in the morning, I phoned first thing and the new advisor told me that I was given the wrong advice but they couldn’t do anything about it as the parcel had now been dispatched! I lost my money and the package went to the wrong address.

They were so thoroughly unhelpful and impossible to deal with I would absolutely recommended you don’t buy anything until the discount is showing there and then, don’t expect them to add it later.

When it all goes ok with Very then it’s fine they are a great company, when things start going slightly wrong they are one of the worst companies to actively help their customers.

I'm gutted as I can't afford to pay it off in 3 months alone. I really needed the 12 :(

Their codes very rarely work on gaming/consoles so it may be that unfortunately.

Do you have a credit account with them? The credit goes on to your account rather than on your card, or as a discount. If you don't have a credit account, it might be why it isn't letting you do a BNPL, although I might be wrong, I have an account with them and never have problems with cashback offers.