DH bought a new coat 2 weeks ago, it’s one of those quilted Barbour type jackets but from Hackett. Cost a whopping great £375 despite being made from polyester
Every time he wears this coat it’s stinks of BO by the second day. I’ve washed this 4 times now in two weeks. This clearly won’t work being his every day coat if it needs washing after almost every wear.
How can I get the shop to accept the coat back and refund? Would you say it’s not fit for purpose?