So today we went to complete on our new house, very excited and all packed ready to go. We got a call from our solicitor to say it was completed and we left to go to our new home, with all of our things. Stopped off at the estate agents, got the keys, everything fine.
We get there, go to the front door, put the key in and have a massive shock to find the previous owners sitting in the lounge. We asked who they were and they introduced themselves as the previous owners. They hadn't even packed one box!! DH asks them why they are still in OUR house and they inform us that they decided not to move out until Sunday!? We pointed out that we had all of our things in a van outside with our 2 month old baby and DH politely asked them to leave to which they replied it would be too inconvenient for them to leave today!
We ended up threatening to call the police as we legally owned the house and now had nowhere to go, so they said they would leave in an hour but acted as if we were being very unreasonable. We had to get all of our helpers to help them pack and they ended up leaving 5 hours later.
I'm also quite pissed off with the agent as surely they should make sure these situations don't happen.