Ocado delivered the wrong wine today. I rang them 10 minutes later and they said that they would send the driver back within the hour to collect.
He didn't come back so I emailed them, they offered a 3 hour slot for collection which I wasn't happy with so offered 3 alternative 1 hour slots.
They have said its a 3 hour slot or fuck off basically.
Do I say ok? I feel really annoyed that they expect me to be ok with this but I'm being unreasonable aren't I?