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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

To be irritated by this rather snotty ebay message regarding feedback?

46 replies

SoggySocks · 11/02/2012 15:51

I sold some boots which ended 30th Jan. I sent them and received feedback on the 6th Feb.

I tend to do all my feedbacks in bulk so have not yet left feedback but was intending to this weekend.

Anyway I've just had a rather snotty message from the buyer saying they had left me feedback and could I at least have the courtesy of doing the same as it helps their account and other ebay members. I'm not new to ebay, I know how it works!! I don't need to be told the etiquette of feedback.

AIBU?

OP posts:
theincredibequeenofwands · 11/02/2012 15:53

No, you're not.

Don't leave them any now!

blueballoon79 · 11/02/2012 15:54

YANBU Just leave them a negative and the comment "here's your feedback" :o

ChippingInLovesEasterEggs · 11/02/2012 15:54

~It was rude of them. I would now not leave feedback.

PS: Given your user name was it wise to sell them Grin

SarahStratton · 11/02/2012 15:55

You can't leave negative feedback as a seller. As I found out when I sold a handbag to some wanker who changed their mind and sent it back :(

TotemPole · 11/02/2012 15:55

Are they new themselves?

southeastastra · 11/02/2012 15:57

i've just started selling and not getting feedback means that i can't access my funds until they leave feedback (i suppose they release it eventually!)

VonHerrBurton · 11/02/2012 16:07

Sorry, but I will go against general flow of opinion. IMO, as a seller, once someone has completed their transaction (ie paid) I would leave feedback immediatley - that's their side of the bargain kept, surely? They bid they bought they paid.

I get mildly pissed off when people I buy from don't leave feedback within a couple of but I am a bit anal like that! days, it always makes me think they don't want to, for some reason, and on the occasions it has happened to me as a buyer, things have not been all they seemed when item arrived. I've had 'bnwt' shoes arrive with STONES AND MUD in the soles, a branded item that, ahem, wasn't real and another couple of issues. However, it's only a few days ago so I get your point!

SuePurblybilt · 11/02/2012 16:11

I also leave feedback in batches - once a week maybe. The minute anyone sends me a message like that, I won't be arsed to leave them feedback at all. If someone was really rude, I'd probably get huffy and leave them negative feedback (don't think that's happened yet).

I didn't know that meant they couldn't get their money though - nobody's ever mentioned that. If that's the case it should be made clearer.

LaBoccaDellaVerita · 11/02/2012 16:11

The thing is though - feedback is not compulsory. It might be nice manners but you don't have to. Lots of people don't. As a seller I always leave feedback once it's left for me - and if it's not left for me I don't leave for them. It's just not worth getting all aggravated about.

YouCantTeuchThis · 11/02/2012 16:11

Actually, just because they have paid doesn't mean they won't become a royal pain in the arse once receiving the item! When selling, I would wait until they have left feedback before I leave any for them, then I know that it has arrived safely and they are happy with it.

Maybe someone sent them that message and they thought it was 'etiquette' to remind others?

LaBoccaDellaVerita · 11/02/2012 16:12

It's only on certain items and for new sellers that the positive feedback thing applies - and if they don't get the feedback funds are released after 21 days anyway

nickelDorritt · 11/02/2012 16:18

send them back a nice-as-pie email saying what YouCantTeuchThis said.

MissBerta · 11/02/2012 16:23

I never leave feedback as a buyer any more.

I use eBay because it's convenient and often cheap. It's not compulsory and not leaving it doesn't mean I've killed their puppy, just simply that I cannot be arsed.

TattiePants · 11/02/2012 17:44

I had a very similar message from a buyer last week. I always leave feedback as a seller and a buyer but like you I was selling lots of baby clothes and prefer to leave feedback in batches. I did leave them feedback but was really tempted not to be bothered.

nicknamenotinuse · 11/02/2012 17:52

Anyone who sends me messages asking for feedback never gets it. The last one message like this I had said "Feedback?!!!" . I was sooooooo tempted to reply with "Negative?!!".

theincredibequeenofwands · 11/02/2012 18:06

I bought something once from an overseas seller and they nagged and nagged for feedback.

I had two requests before I'd even had the iten, another on the feedback they left me and several others.

All saying 'be sure to leave five star feedback'.

They got a negative. I wrote something about the feedback requests being over the top.

Robinredboobs · 11/02/2012 18:14

Feedback is really important. It is essentially what makes Ebay what it is. I always leave it, and yes it really does piss me off when I leave it and the seller "can't be arsed" fair enough - I "can't be arsed" to buy anything from you ever again either.

If noone ever left feedback, how would we know which sellers were genuine? Which sent items promptly? Which had exceptional service? Which took your money and never sent items?

PigletJohn · 11/02/2012 18:20

well, you haven't done it. You can't really say you were waiting until you got paid, because you didn't do it then either.

They are entitled to suppose that you have either forgotten or CBA.

If you don't want to be reminded that you haven't done it, you know what to do.

TidyDancer · 11/02/2012 18:23

I don't leave feedback at all now.

eBay has a ridiculously unfair policy now that both parties can't leave negative feedback, so I protest in my own small way by not leaving the feedback at all.

If I get nagged for feedback, I tell people this.

elvisaintdead · 11/02/2012 18:25

I hate beig chased for feedback - it's not compulsory and not always top of my priorities. I was once agressively chased for feedback for a £1 item I had bought. I explained to the seller that I had moved and was not online yet to leave any (I hadn't got, therefore hadn't responded to his messages so he actually started PHONING me demanding that I leave some!). He got really agressive and asked how come I had managed to buy something else then (DH had used the account at work unbekknown to me). I asked him to leave me alone then I got abusive texts saying I was a waste of space...etc.

When I got back online I left negative feedback saying the item was fine but that I was chased aggresively for feedback. He then added a very offensive comment about me, so I reported him to ebay and it was removed....all this over feedback for a £1 item!!! Suffice to say I will never buy from him again.

I would reply saying it's optionl to leave and you will be it if and when you want to when you are good and ready!

MissBerta · 11/02/2012 18:25

Essentially, it's a nice extra if you want to. eBay will not fold without it.

SarahStratton · 11/02/2012 18:35

VonHerr, I sold a LV handbag a few months ago. It was immaculate. The buyer got buyer's remorse, did a charge back saying the bag was damaged, and got a full refund.

I ended up with no sale, and still had to pay a whacking great lump in fees. I would never, ever leave feedback until everything is definitely complete. :(

LoonyRationalist · 11/02/2012 18:41

YANBU but give them the benefit of the doubt, they just sound eager. You have prompted me however to add all my outstanding feedback!

JustHecate · 11/02/2012 18:49

Their message was snotty, but perhaps add a sentence to your listing "feedback is left in batches, normally within X days." so that people know.

warthog · 11/02/2012 18:53

yabu

as a buyer i always leave feedback asap. 50% of the time they bother to leave me feedback. very annoying because it IS just courtesy. why is my time less important than yours?

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