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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be irritated by this rather snotty ebay message regarding feedback?

46 replies

SoggySocks · 11/02/2012 15:51

I sold some boots which ended 30th Jan. I sent them and received feedback on the 6th Feb.

I tend to do all my feedbacks in bulk so have not yet left feedback but was intending to this weekend.

Anyway I've just had a rather snotty message from the buyer saying they had left me feedback and could I at least have the courtesy of doing the same as it helps their account and other ebay members. I'm not new to ebay, I know how it works!! I don't need to be told the etiquette of feedback.

AIBU?

OP posts:
TidyDancer · 11/02/2012 18:56

warthog, you do realise feedback is not compulsory, right?

YouOldSlag · 11/02/2012 19:03

YANBU- feedback is optional. It's nice to get it, but it's optional. I had a buyer once who sent me a note saying "I won't leave you feedback until you leave me feedback, OK?"

It was so rude and that was his email in its entirety. I usually leave feedback for lovely eBayers who pay quickly but it's not a crime if you don't. I have loads of items that I have had no feedback for. I assume they were either happy and CBA to leave feedback or not very happy but not enough to complain about it. Either way, I leave them to it.

warthog · 11/02/2012 19:37

yes i do know.

but everyone looks at your rating and it is really annoying when someone doesn't reciprocate. if i bother, why can't you?

sellers never leave feedback first. so as a buyer it's an 'i scratch your back you scratch mine' scenario.

i don't feel like spending my money with sellers who cba.

Pinot · 11/02/2012 19:46

Some things matter alot to certain people. Don't waste your energy being upset about it.

JarethTheGoblinKing · 11/02/2012 19:47

I've had exactly the same thing happen. If it's a new person I'll send them a message saying it's not really good form to hassle for feedback as it can mean people will leave negs, or no feedback at all.

RuleBritannia · 11/02/2012 19:57

I used e-bay only once to sell a jigsaw puzzle at a loss. Never again. It was like a maze and I can't be bothered with it. If you bother with it, be prepared for these unpleasant experiences. Your stories are a right put off for me.

JarethTheGoblinKing · 11/02/2012 20:10

Rule - how on earth did you manage to sell something at a loss?? Confused

Sannebanana · 11/02/2012 20:22

Haven't read the whole thread but from the OP, there's no way I would be sending feedback after a message like that. You don't have to review them just because they reviewed you, that's not how it works! I would ignore it and never buy anything from them ever again on principle.

Katiekitty · 11/02/2012 21:45

Jareth -Do you put a reserve on everything?

I suppose people are different.

What a strange question to ask though - I've sold thousands of things on ebay: some go for over the odds, some go for about asking price, and some go for under the odds.

Do you always make a profit? How so? Please tell me! Genuine question, no piss taking, I just want to know how to sell stuff at a profit everytime as you do. Honest question.

JarethTheGoblinKing · 11/02/2012 22:37

No, bu reserve. I put a start price of the minimum I will accept. If I'm selling clothes or toys then they have been paid for and we've got our moneys worth out of them to their worth is technically zero.

I've bought a couple if things in the John Lewis sale for pennies that I expect to make a profit on, but if not then they're the only things I will technically make a loss on because I bought them specifically to go on ebay

JarethTheGoblinKing · 11/02/2012 22:40

Ignore typos,hopefully you get what I mean

sleepymammary · 11/02/2012 22:55

This reply has been withdrawn

This has been withdrawn as this poster has privacy concerns.

porcamiseria · 12/02/2012 09:53

well.....she didc leave you feedback, so cant you leave some for her? she has a point

lottiegb · 12/02/2012 10:09

It's fine to do your e-bay stuff in batches, lots of people time sales so they'll complete at weekends because that's when they have time to deal with this.

This sounds like a manifestation of the instant communication 'why haven't you texted me back within five minutes?!!' culture, that seems to rule a lot of people's lives but that many of us, especially over 30, just don't subscribe to.

They were idiots to be snotty and deserve all they get for that - that is how it works! They could easily have sent a polite message asking if you were thinking of leaving feedback as they're trying to build up their ratings and would really appreciate it.

You can block buyers. That's the last recourse of the seller, if someone is a real problem you prevent them from buying from you again.

ragged · 12/02/2012 10:19

As a buyer it's too complicated: I don't remember how quickly they posted or what the "real" postage cost was compared to what they charged, so I can't leave accurate DSRs & would rather say nothing. Otherwise, I tend to wait and wait now, just in case a problem crops up later (like when the screen failed on a DSi after 5 weeks of ownership). Or a low-energy lightbulb fails after 10 days of use, etc.

As a seller feedback is ridiculous, because I can't say anything honest unless it's a positive comment. Other sellers are paranoid about defending their DSR ratings (although as a buyer I never look at them), and advocate silly practice as a result.

The Ebay f/back system is next to pointless.

differentnameforthis · 12/02/2012 11:22

It's almost 2 weeks later, I think you should have left feedback sooner

lottiegb · 12/02/2012 11:57

She was going to do it this weekend - 11 days after the auction ended, she doesn't tell us when the buyer paid.

I think within a week of payment, allowing time for the goods to be received and any problems dealt with would be ideal - and this may be the first weekend since that happened - but, you know, sometimes life intervenes and Ebay isn't most people's job or their top priority.

sleepymammary · 12/02/2012 12:06

This reply has been withdrawn

This has been withdrawn as this poster has privacy concerns.

lottiegb · 12/02/2012 12:18

Sleepy I have to ask DP! But you probably have to contact Eay directly.

He sells quite a lot and did it for someone who'd originally sold to him, then tried to buy from him. (Item arrived broken, seller wouldn't take responsibility, was horrible by e-mail, left horrible feedback). DP contacted Ebay, explained, got them to delete the negative feedback and blocked the person at that point, as he thought they might try to cause trouble later. I think the block related to their e-mail address and details, not seller name, as that could be changed.

Next time he put a load of things up for sale, sure enough this person bought one. DP complained to Ebay that the person was supposed to be blocked so not able to buy from him and they fixed it so the sale was invalid.

Too right about the effort of packing etc! We sold some awkwardly shaped objects recently and I honestly spent about half an hour packing one lamp. The buyer did comment on the excellent wrapping, which pleased me.

fergoose · 12/02/2012 12:43

block a buyer here

pages.ebay.co.uk/help/sell/manage_bidders_ov.html#block

regarding feedback it is voluntary - I get very annoyed when sellers tell me I have to leave it. I go on eBay to buy and sell, not demand and leave fedback.

NotYetEverything · 12/02/2012 12:53

This reply has been deleted

Message withdrawn at poster's request.

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