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Has anyone ever wanted more to order online from M&S?

33 replies

paddingtoncoffee · 01/06/2025 21:30

I don't think I'm remotely their best customer, but I keep thinking "oh maybe marks" and then remembering that I can't

(For other reasons I lean on online methods)

That was a good set of glasses - can't order more
Could do with a .... no
Adverts for bags ... forget it
Need underwear, ended up with Next

That and some of the actual clothes I can't buy

And then there's school uniform bits

I hope they get back soon

OP posts:
TokyoSushi · 01/06/2025 21:33

Yes!!

The number of times I’ve been on their website and thought, ah…

Wanderdust · 01/06/2025 21:38

Yes!! I have a £50 gift e-voucher burning a hole in my account!! And I really need maternity underwear 😭

IReallyNeedThisToWork · 01/06/2025 21:38

Yep! Never mind what they're losing on a daily basis, what about all the customers they are losing who are going elsewhere and probably won't come back!

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JustGotToKeepOnKeepingOn · 01/06/2025 21:40

It’s quite ironic how M&S has been slagged off for years and now their online shopping isn’t possible the moaning and complaining is off the scale!

I love M&S and hope they get back on their feet soon. I must admit I’m saving a fortune at the moment!

Picklechicken · 01/06/2025 21:41

Im so ready to order! Went into the Norwich store at the weekend to try and pick up some bits I’ve been eyeing up online but (understandably) their stock is so low; the one pair of sandals I really wanted they only had a size 3 left (which my yeti sized feet won’t fit into). Was really hoping to get some specific things before my holiday.

mynameiscalypso · 01/06/2025 21:41

I had forgotten about school uniform. The trousers are the only ones that fit DS.

JustGotToKeepOnKeepingOn · 01/06/2025 21:42

IReallyNeedThisToWork · 01/06/2025 21:38

Yep! Never mind what they're losing on a daily basis, what about all the customers they are losing who are going elsewhere and probably won't come back!

I think everyone will go back to M&S! For the great summer Sale they’re going to have if nothing else!

Golidlocksandthethreeswears · 01/06/2025 21:43

Yep, sports bras...

fiorentina · 01/06/2025 21:44

Yes the amount of revenue they must be losing on school uniform alone is worrying. Next and JL must have benefitted from this issue.

Allthepictureframes · 01/06/2025 21:46

Yes. Bought some really lovely jeans in store last week and wanted to get them in a different colour (didn’t have my size in that colour in store) went on line….and nope…
Also, the stock in store is odd? Pretty much everything is available in size 18 and above but nothing below that? In most things?

uggmum · 01/06/2025 21:49

I really want to order things. I just had major surgery and couldn’t get out for a few weeks and really wanted to order some new clothes (first world problem I know)
I have managed to get out this week and needed new knickers. Leeds had no size 14 multipack knickers in store, the other Leeds store had very limited stock and Wakefield didn’t have any of one particular style.
where can I buy decent knickers!!!

Givemethesun · 01/06/2025 21:50

Yep! Had to send my friend birthday flowers today from another online flower store. I normally use M&S for birthday flowers as I think their flowers are great and reasonably priced and delivery reliable. No idea what these new flowers will be like!

ButteredRadish · 01/06/2025 22:12

Yes! I can only get my obscure bra size from M&S (yep, even Bravissimo and all the other specialist sites don’t do my size. Trust me I’ve spent hours scouring the net) and it’s online only! Typically, two of my bras have lost a hook this month and so I’m now in dangerous territory bra-wise.

paddingtoncoffee · 01/06/2025 22:21

Glad I'm not alone!

It's like every slightly slightly disappointing purchase has been forgiven 🤣

OP posts:
anon199900 · 01/06/2025 22:25

Allthepictureframes · 01/06/2025 21:46

Yes. Bought some really lovely jeans in store last week and wanted to get them in a different colour (didn’t have my size in that colour in store) went on line….and nope…
Also, the stock in store is odd? Pretty much everything is available in size 18 and above but nothing below that? In most things?

This is likely because M&S is having a moment with all the young influencers… so people are buying all the smaller sizes in store as they can’t go online.

MrsMoastyToasty · 01/06/2025 22:26

Yes me! DH is depot staff si we get 20% off everything, including the other brands on their website.

IKnowAristotle · 01/06/2025 22:33

Yes, not helped by the fact I get online ads every 3 seconds. I did go into a shop and it was post apocalyptic. I'm not shopping anywhere else as yet so I guess I'm saving money at least.

heatherwithapee · 01/06/2025 22:35

I need HeatGen thermals for an upcoming holiday - not stocked in store at this time of year because… summer. I also need a neutral / white supportive bra in size 34F. Again, they don’t seem to have any in store (I’ve tried my 3 nearest branches).. if only I was a 34C!

mumofoneAlonebutokay · 01/06/2025 22:48

I never shop at m&s but I've been on their site a few times since they've had their problems

Its wanting what I can't have

Once they're back up and running, I will lose interest I'm sure 😅

Snoodley · 01/06/2025 22:54

They sell loose chub rub shorts (kind of bloomers I guess). I neeeeeed some (but not quite so much that I'm willing to brave the shop).

ChompandaGrazia · 01/06/2025 22:59

I just went on the app and it let me order.

Chick981 · 01/06/2025 23:00

Yes! I ordered some trousers just before it all went to pot but they were too short so need to reorder in petit, cannot find them in the right size in store anywhere so desperate to order online.

WordsFailMeYetAgain · 01/06/2025 23:02

I’m desperate for new bras. However my local M&S shut a few years ago and it really pisses me off that I might have been able to pop in and get what I need.

I'm off to find another supplier for bras and think that M&S have had the last lot of my money!!

cherryade8 · 01/06/2025 23:04

Yes! I need to buy bed linen and have been waiting weeks to order from m&s!

RaininSummer · 01/06/2025 23:07

I hadnt ordered in about a year but recently got some new undies. Was just about to order more when the attack happened. Too much hassle to go to town at the weekend just to see if they are even in stock

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