Paypal ID card details - is this suspicious

[52andblue]

I just bought a Car part on ebay via Paypal £130

an hour later i get a text saying my account is blocked due to suspicious activity and please verify it.

It asks, name address, dob, mothers maiden name so I put all that in. then it asks card details inc CVC code.
I use a debit card.

How can i tell if this is genuine please?

Never ever give you details in prompted in that way if you’ve followed a link.

Did you log back into PayPal the usual way or did you follow a link?

Sounds suss to me

Op, ring your bank now. They will say if them or block the account. Does sound very suspicious.

It asks, name address, dob, mothers maiden name so I put all that in. then it asks card details inc CVC code

Have you actually input this info? If so phone PayPal and your bank as a matter of urgency. The info is enough for someone to steal your financial identity.

I put in the name address dob maiden name.

Didnt put any card details in

should i call my bank?

It was a text
It looks like its from a mobile number

Log in to PayPal using a new browser and check your account that way.
Don't use any links from emails.

Yes please ring the fraud line number for your Bank (found on their website)

You sent a text with all that info in?! Call your bank and PayPal right now!

Call your bank straight away.

You’ve been had OP. Never would information like that be requested in that way. Especially not from a normal looking mobile number.

That's info someone could use to access your bank account.

queuing on bank line ...

its my debit card that is linked to my paypal
oh crap...

Is there an option on your bank app to block a card? I would try that if possible while you wait.

You will never be asked to share info such as that via text, if it's by phone then always insist on some sort of reference so you can call the number you have for the bank yourself to ensure it's legit. Unfortunately there are some nasty people out there, also never send your maiden name, it's a common security question, along with your dob. Name and address is already with the seller and not too hard to find out.

ive been holding bank line for 12 mins now - ooof

It's dodgy, I had a similar text, delete it.

Is it definitely the fraud helpline you've called?

Can you still log into PayPal while you are on hold and delete your payment methods under 'account'? Change your PayPal password too. Don't give any more details or verification codes away to anybody. Have you called the bank number fresh? Not from any link?

Oh god, cancel it.

Well I finally got through to my banks fraud team (after 35 mins) and they say: 'don't worry, you will just get a call in the next few days and dont give out any more details'

So i guess that's okay then?

I've deleted my debit card from my Paypal account.
Trying to delete the bank account from it too

I'm not having a good day.

Now my keys are missing.

FFS...

Who is the patron saint of lost causes?
I think I need to pray to them!
St Jude? Or St Anthony?

Glad you got it sorted OP. You have probably reminded other people of the dangers and might spare someone else the same thing.

Seems like its all okay then.
Be really careful, don't trust anything that's not on their actual website. I was selling my phone and someone said they would buy it. They told me they had sent the money to PayPal and it would be transferred from PayPal to my account once I had entered tracking details of the parcel onto PayPal. Had an email sent to me from 'paypal' saying this, it looked so realistic I'm sure a lot of people wouldn't even question it. I emailed paypal just to check as the seller was being so pushy and I didnt feel comfortable not having the money first and they told me it was a scam, no money had been sent.