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Ocado l love you but..

45 replies

Ontheboardwalk · 03/07/2019 21:11

I love your anytime pass for £6.99. I love that you send me free samples of JD fire and a 250ml bottle of Jameson’s but...

Why do I have 59 coupons to save up to £279.60 but I don’t want to use any of them.

Help me out here Ocado

OP posts:
CarrieBlu · 03/07/2019 21:14

Yeah, I’m with you on this. So many good things about Ocado, but their vouchers definitely isn’t one of them.

CarrieBlu · 03/07/2019 21:15

Also, their vouchers often just bring the prices down to what you can buy those products for in other supermarkets anyway.

Ontheboardwalk · 03/07/2019 21:20

I like the price match for Ocado and I do tend to spend less money than if I wondered round a supermarket

Just give me one out of 59 coupons I would actually use

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DelurkingAJ · 03/07/2019 21:24

I used one recently (mini Magnums) and was gobsmacked as I’d long since given up on ever using them.

CarrieBlu · 03/07/2019 21:29

Occasionally they do nice freebies. I got some free chicken breasts in Katsu sauce the other day which were delicious.

CarrieBlu · 03/07/2019 21:31

I’m not sure I’ll bother renewing my Ocado pass though (I got 12 months free). If I have to pay for a delivery pass, I might go back to Sainsbury’s.

Tubbyinthehottub · 03/07/2019 21:33

£6.99?! Mine is £10.99 Envy

bluebell34567 · 03/07/2019 21:37

they will merge with m&s in september so they wont be selling waitrose products which is a shame. i dont think there can be many equivalent products of waitrose products in m&s.

Wolfcubisthefemalenominal · 03/07/2019 21:40

Why do they never send me free whisky?

CarrieBlu · 03/07/2019 21:47

I got a free £22 bottle of champagne when we first joined. My parents got a £18 box of chocolates.

ChihuahuaMummy1 · 03/07/2019 21:50

I've had champagne and 45 pounds total off 1st 4 orders but my coupons are still shit!

StateofIndependance · 03/07/2019 22:00

I had a coupon for £1.20 off a 6 pack of Moretti which I buy regularly. Ordered 2 but the discount only applied to one. Not happy.

StateofIndependance · 03/07/2019 22:01

I get an annual pass but I've already decided I'm not renewing. To expensive to use every week.

Accountant222 · 03/07/2019 22:03

I'm not really happy with changing Waitrose to M & S

ArseholesOnToast · 03/07/2019 22:05

I’ve used the vouchers for a couple of things I was already buying but generally they aren’t great.

I’ve had a pass for years and I get fuck all freebies...now I think about it, I haven’t had my Ocado-versary for this year. I’m pretty sure they are still doing it.

Humph.

Loveislandaddict · 03/07/2019 22:05

I don’t use the coupons either, or very rarely.

Haven’t had a freebie (apart from a magazine) for ages.

Ontheboardwalk · 03/07/2019 22:18

tubby get onto customer services! And arseholes I’m def getting my anniversary treat

I’m also not impressed with the move from Waitrose to M&S I think I’ll stop deliveries then. I drive past an M&S food everyday and never stop.

OP posts:
Wheresmrlion · 03/07/2019 22:21

I can’t wait for them to change to m and s! Raspberry yum yums delivered to the door, what’s not to like.

Agree the coupons are shit. Although I’m apparently getting a free litre of gazpacho on Friday so that’ll be interesting.

Ontheboardwalk · 03/07/2019 22:23

Wolfcubisthefemalenominal I might order a lot of whisky from them which is why I get free whisky rather than a tin of beans. My account must be hacked, it surely wasn’t me

OP posts:
Wolfcubisthefemalenominal · 03/07/2019 22:23

I’m another who is very unhappy about the Waitrose to M&S move. M&S just gets worse and worse

GetRid · 03/07/2019 22:25

M&S is terrible for using unrecyclable black plastic galore. Real shame they're ditching Waitrose.

I probably won't use them again once they swap over.

And yup, the vouchers are not useful.

Ontheboardwalk · 03/07/2019 22:26

Happy gazpacho soup day wheresmrlion

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procrastinatingtoday · 03/07/2019 22:42

Yes vouchers are odd, and not even user-friendly : takes about five minutes to scroll down to see if any of them are good (given up now to do this any longer) 🙄

I buy about 2 things occasionally from m&s, but love Ocado -prompt delivery, world food selection, freebies and customer service in general, but waitrose as well. Tough choice once they switch to marks.

salty78 · 03/07/2019 22:43

I agree the vouchers are generally useless.

To get your delivery pass down to £6.99 you just need to ring them and say you want to cancel and they offer you a reduction.

I'm going back to Sainsbury's when they switch to M&S food, it's def gone down in quality and too pricey. At least Waitrose do a value range.

I've been loyal to Ocado for years & don't get any decent freebies. All the Star Reviewer freebies are generally crap I don't want too so I don't bother.

Ontheboardwalk · 03/07/2019 22:47

salty78 ive not tried Sainsbury’s delivery but it’s where I used to shop before Ocado. I might try it when Ocado go M&S

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