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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think Aldi staff need to stop being jobsworths over 6p bargains?

219 replies

specialbuy · 06/11/2026 20:15

I went into Aldi one evening to do my normal shopping and picked up a couple of little ball toys from the Specialbuys aisle. They were marked at 79p but scanned through at 6p each. What a lovely little bargain! Paid for them along with the rest of my shopping, no issues whatsoever.

Then I had a lightbulb moment. My daughter is having a birthday soon and these would be perfect for her birthday party bags! So I popped back round, grabbed another ten and headed to the self-checkout.

Scanned them all through. Grand total: 60p.
The shop was practically empty, and a member of staff had been hovering nearby. Just as I went to scan my card, she intervened and refused to let me purchase them.

Apparently, Aldi reduces certain stock to 6p as a way of marking it as waste rather than pricing it at 0p. The toys were supposed to have been removed from sale, but staff had been too busy putting out new stock to actually take them off the shelves.

So, to summarise, Aldi hadn't removed the toys, Aldi's own tills were happily scanning them at 6p, and Aldi had already sold me two. But suddenly my additional 60p purchase was a matter of national security.

I explained to the staff member that they were for my daughter's birthday party bags. She said she'd call the manager over, and I naively assumed this meant someone with a bit of authority might show show some empathy for a mum on a budget trying to make a birthday special.

How wrong I was.

Apparently, she'd "get in trouble" if she let me buy them. The manager wouldn't budge either.

Now, I appreciate people have jobs to do and rules to follow, but we're talking about ten little fluffy balls for a children's birthday party. Not someone attempting to walk out with a 65-inch television for 60p.

I told them I thought they were being cruel and that they could have simply let me complete the purchase and go on my way. I was using a self-checkout, the transaction was ready to be paid for, and they actively chose to intervene. Had they simply carried on with their evening, I'd have paid my 60p and disappeared into the night with my apparently highly sought-after ball collection.

In the end, they gave me ONE ball for free.

So I left with three fluffy balls for 12p, a disappointed party-planning brain and a newfound appreciation for just how seriously Aldi takes its small ball inventory.

AIBU to think some people working for massive corporations take being a jobsworth to Olympic levels? Or should I just be grateful I wasn't escorted off the premises for attempted small ball trafficking?

OP posts:
Goatsarebest · 06/11/2026 23:18

specialbuy · 06/11/2026 23:02

Have you discussed this with your union, because it is the company that are adjusting the checkout price to 6p, a cost which means items are scanned and can be paid for. Asking staff to be on guard for 6p items on checkout and self scans and intervene or face disciplinary action would be incredibly unfair. Why doesn’t the company adjust them as 0p and not allow the checkout to proceed with a transaction when this happens. They are clearly gaining some benefit by going above 0p at the expense of their staff members job security.

They shouldn't be offered for sale at 6p, as you well know. So nobody needs to be watching self check out fir them. They made a mistake not taking them off the shelves and you took advantage after realising this by going back. They saw you and said they can't sell them, which they can't. You knew they should not have been offered for sale. You took advantage of their mistake and are now full of self righteous indignation that you couldn't profit to the level you wanted to because they tried to rectify their mistake.

You are being ridiculous saying this is a union matter.
They probably didn't have time to take then off the shelves due to having fill shelves to stop people like you complaining about stock levels.
They do still need to be able to be scanned internally for waste management etc, which is why they don't reduce to zero. The advantage is all about running the business efficiently to keep the prices and waste down.

specialbuy · 06/11/2026 23:23

Goatsarebest · 06/11/2026 23:18

They shouldn't be offered for sale at 6p, as you well know. So nobody needs to be watching self check out fir them. They made a mistake not taking them off the shelves and you took advantage after realising this by going back. They saw you and said they can't sell them, which they can't. You knew they should not have been offered for sale. You took advantage of their mistake and are now full of self righteous indignation that you couldn't profit to the level you wanted to because they tried to rectify their mistake.

You are being ridiculous saying this is a union matter.
They probably didn't have time to take then off the shelves due to having fill shelves to stop people like you complaining about stock levels.
They do still need to be able to be scanned internally for waste management etc, which is why they don't reduce to zero. The advantage is all about running the business efficiently to keep the prices and waste down.

I did NOT know they shouldn’t have been offered for sale, what I learned from the staff members after they intervened and searching for similar stories after told me, that they have a ridiculous system where items are marked at a price that allows people to buy them. It’s a budget supermarket, my understanding when I went to get more was that special buys reduce in price and what they scan as, is what you pay. If I had known this I would have been far more discrete, not got as many and got other items to scan with them.

OP posts:
fashionqueen0123 · 06/11/2026 23:23

bluesky9 · 06/11/2026 22:49

I work for Aldi. We are absolutely not allowed to sell 6p items and will face a disciplinary if we are caught doing so.

Why are they on a shelf though? That’s what’s confusing me.

I get you can’t sell stuff but why can a customer see it

fashionqueen0123 · 06/11/2026 23:26

Once in Sains I took a kids dress to the till and she said sorry I can’t sell that to you. I said what? She said it’s not supposed to be on sale yet.

They’d put out a whole new range but couldn’t sell it until the next day. So silly. God knows how many people picked items up

GingerdeadMan · 06/11/2026 23:26

specialbuy · 06/11/2026 22:31

Perhaps cruel was a strong word, but I consider it unnecessarily unkind. I was using a self-checkout, doing nothing wrong, and they made a deliberate choice to intervene and stop me paying. I think it was mean-spirited to prioritise enforcing a clearly unfair store policy over a little kindness for a child's birthday party, particularly when they could have simply let the transaction go through.

Agreed.

But it's not 'cruel'. In any sense.

Hodge00079 · 06/11/2026 23:27

fashionqueen0123 · 06/11/2026 23:23

Why are they on a shelf though? That’s what’s confusing me.

I get you can’t sell stuff but why can a customer see it

They shouldn’t have been on the shelf. They should have been removed.

EmeraldShamrock000 · 06/11/2026 23:28

Certain stock isn’t paid for unless it is sold. There is a return process. They may be able to bin them or give them to staff but not sell them as it is a breach of contract with the suppliers.
DH worked in electrical retail and often got freebies but they strictly couldn’t sell them in as they were to be destroyed if not returned. Companies sell the stock on to cheaper ran shops. Pound shops etc.

HaveANiceFuckingDay · 06/11/2026 23:29

Peonies12 · 06/11/2026 21:16

You told a staff member on minimum wage they were ‘cruel’. You should be absolutely ashamed of yourself. Theyre probably home crying right now.

😆. You don't work in retail I'm assuming.
Ive been called a cnut at best .. I doubt she's crying, I doubt she gave it a second thought. .. crying ..really?

Goatsarebest · 06/11/2026 23:29

specialbuy · 06/11/2026 23:23

I did NOT know they shouldn’t have been offered for sale, what I learned from the staff members after they intervened and searching for similar stories after told me, that they have a ridiculous system where items are marked at a price that allows people to buy them. It’s a budget supermarket, my understanding when I went to get more was that special buys reduce in price and what they scan as, is what you pay. If I had known this I would have been far more discrete, not got as many and got other items to scan with them.

You say in your original post that you are aware if it, or didn't you write it. Anyway, if you didn't know at the time, why would you not accept it when you were informed.

specialbuy · 06/11/2026 23:33

Goatsarebest · 06/11/2026 23:29

You say in your original post that you are aware if it, or didn't you write it. Anyway, if you didn't know at the time, why would you not accept it when you were informed.

Show me where I state that I knew about this in advance of getting the extra balls. And explain how my behaviour aligns with me knowing (doing this when the checkouts were dead and I was the only one there, getting nothing but this one item, getting so many of them). You really need to get some sleep and get off the accuse everyone of publishing AI written posts that don’t align with what they are saying. I have said the exact same thing throughout.

OP posts:
EmeraldShamrock000 · 06/11/2026 23:41

Hodge00079 · 06/11/2026 23:27

They shouldn’t have been on the shelf. They should have been removed.

It was an error. No doubt the staff members who didn’t remove them will be called in for an explanation. It is a busy environment. The bargain was too good to be true.
I think you overreacted to the situation.
No means no.

Fridgemanageress · 06/11/2026 23:42

You have used the term “jobsworth” more than once. I would imagine that if your true feelings about the employees of Aldi that you were dealing with even made a fleeting appearance, years ago, before the days of mobile phones and so called influencers, you would have been told to “Fuck off” but nowadays, they stick to policy in order to get a wage to put food in their children’s belly.

EmeraldShamrock000 · 06/11/2026 23:45

Fridgemanageress · 06/11/2026 23:42

You have used the term “jobsworth” more than once. I would imagine that if your true feelings about the employees of Aldi that you were dealing with even made a fleeting appearance, years ago, before the days of mobile phones and so called influencers, you would have been told to “Fuck off” but nowadays, they stick to policy in order to get a wage to put food in their children’s belly.

Yes, OP is showing herself to be a CF. Arrogant and entitled.

lazyarse123 · 06/11/2026 23:46

We've done this when i worked in retail. Loads of christmas chocolates had to be reduced to stupid prices and then wasted out and sent to charity. Nice for the charity but we weren't supposed to sell it to staff or customers. Obviously we bought some and let some regulars buy some. It doesn't make financial sense.
I remember years ago our manager got a message to reduce all Lindor and Ferrero chocs so he did we all bought it with staff discount it was great unfortunately it had been an error but it was too late. Sometimes there are perks to working retail although staff is not supposed to put stuff aside it has to be offered to customers first. Yeh right.

Flannelfeet · 06/11/2026 23:50

Imagine that was 10 Kevin the carrots @ 6p...they would of had you up at court! 🤣🥺. Miserable bastards!

specialbuy · 06/11/2026 23:50

Fridgemanageress · 06/11/2026 23:42

You have used the term “jobsworth” more than once. I would imagine that if your true feelings about the employees of Aldi that you were dealing with even made a fleeting appearance, years ago, before the days of mobile phones and so called influencers, you would have been told to “Fuck off” but nowadays, they stick to policy in order to get a wage to put food in their children’s belly.

If you use a plural possessive such as children’s then you need to use the plural for belly (bellies). There’s been a lot of talk about not using AI to write, but it might help in your case.

OP posts:
bluesky9 · 06/11/2026 23:53

@fashionqueen0123,I can't speak for all stores, but in our case we're a fairly large shop with a relatively small warehouse. It's a challenge fitting stock in there at the best of times, but at peak times like now it's virtually impossible. Additionally, only Managers can deal with special buy stock, so staff wouldn't be able to remove 6p items unless specifically asked to do so.

Edited for typo

Millytante · 06/11/2026 23:53

WilmaaFlintstone · 06/11/2026 20:28

I naively assumed this meant someone with a bit of authority might show show some empathy for a mum on a budget trying to make a birthday special.

Gosh this made me cringe hard enough but you actually told them they were being cruel?? 🫣

Dear God.

Gawd, next it’ll be accusations that Aldi made her terribly sick child cry, and ruined her birthday AND Christmas.
Bit much, over a ruddy tuppenny (or so) ball in a paper bag.

Fridgemanageress · 06/11/2026 23:55

specialbuy · 06/11/2026 23:50

If you use a plural possessive such as children’s then you need to use the plural for belly (bellies). There’s been a lot of talk about not using AI to write, but it might help in your case.

🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣

Dameputtingonabraveface · 06/11/2026 23:55

OP, there is a reason why this is Aldi policy and the rationale behind it is irrelevant. You have basically just shown yourself to be a snobbish, disrespectful arsehole to someone just doing their job.

My DC works in retail to help fund her post grad studies. I did the same in a call centre because it paid pretty well and fitted around my studies. I remember being treated like absolute shite, being told how thick I was just because some entitled arsehole did not renew their breakdown cover/took out the cheapest and then had to pay to be recovered 200 miles etc.

My DC has had a job in the same national company since 6th form college and is now junior management whilst studying. The company auditing, laying blame at shift managers when things do not add up etc is constant. As well as that they have to do their actual work in serving the general public. This, as you brilliantly demonstrate, seeks to mean a significant minority think it is totally acceptable to treat retail workers with total disdain and contempt for doing the job they are paid to do. Obviously entitled/ill-informed or just plain mad people think them making a stand over a 60p etc purchase is really worth them loosing their job They are obviously being unreasonable.

Thingcanonlygetbetter · 06/11/2026 23:55

What a complete jobsworth! You’re nearly out the door, and they’re making such a fuss about nothing.. You’d already bought some, so it’s not as if you were trying to pull a fast one. And the fact that they were going to throw them in the bin anyway makes it even more ridiculous.
Years ago, I found the most gorgeous dress in Debenhams. I absolutely loved it, but when I went to pay, they told me they couldn’t sell it because it had no price tag or care label. I couldn’t believe it. I’d never stolen anything in my life, but I wanted that dress so badly when she wasn’t looking I put it in my bag with my other shopping. Got great wear out of it. 😂

ilovesooty · 06/11/2026 23:55

specialbuy · 06/11/2026 23:50

If you use a plural possessive such as children’s then you need to use the plural for belly (bellies). There’s been a lot of talk about not using AI to write, but it might help in your case.

I don't see how nitpicking at someone's grammar helps your argument. It just makes you look defensive.

specialbuy · 06/11/2026 23:59

ilovesooty · 06/11/2026 23:55

I don't see how nitpicking at someone's grammar helps your argument. It just makes you look defensive.

Chill out, they found it funny.

OP posts:
Wooopdiedoo · 07/11/2026 00:00

specialbuy · 06/11/2026 21:08

But there is a clear paper trail, because they were scanned through the till.

A paper trail that they didn’t follow the instructions from head office not to sell them… you know chains have central managements ‘above’ them, and site staff and managers have to answer for pretty much everything, so if they’ve had direct instuction that’s ignored that’s not very good is it.

There’s some pretty dense people on here struggling to understand that ‘jobsworth’ (get the fuck if your high horse) staff don’t make up things to power play or ‘be cruel’ 🙄

HaggardRagingTired · 07/11/2026 00:03

If this isn’t AI, OP, I’d bet my bottom dollar if you did an Ancestry test Chat GPT would be there as a close relative. I’d know his ‘humour’ anywhere.

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