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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think Aldi staff need to stop being jobsworths over 6p bargains?

219 replies

specialbuy · 06/11/2026 20:15

I went into Aldi one evening to do my normal shopping and picked up a couple of little ball toys from the Specialbuys aisle. They were marked at 79p but scanned through at 6p each. What a lovely little bargain! Paid for them along with the rest of my shopping, no issues whatsoever.

Then I had a lightbulb moment. My daughter is having a birthday soon and these would be perfect for her birthday party bags! So I popped back round, grabbed another ten and headed to the self-checkout.

Scanned them all through. Grand total: 60p.
The shop was practically empty, and a member of staff had been hovering nearby. Just as I went to scan my card, she intervened and refused to let me purchase them.

Apparently, Aldi reduces certain stock to 6p as a way of marking it as waste rather than pricing it at 0p. The toys were supposed to have been removed from sale, but staff had been too busy putting out new stock to actually take them off the shelves.

So, to summarise, Aldi hadn't removed the toys, Aldi's own tills were happily scanning them at 6p, and Aldi had already sold me two. But suddenly my additional 60p purchase was a matter of national security.

I explained to the staff member that they were for my daughter's birthday party bags. She said she'd call the manager over, and I naively assumed this meant someone with a bit of authority might show show some empathy for a mum on a budget trying to make a birthday special.

How wrong I was.

Apparently, she'd "get in trouble" if she let me buy them. The manager wouldn't budge either.

Now, I appreciate people have jobs to do and rules to follow, but we're talking about ten little fluffy balls for a children's birthday party. Not someone attempting to walk out with a 65-inch television for 60p.

I told them I thought they were being cruel and that they could have simply let me complete the purchase and go on my way. I was using a self-checkout, the transaction was ready to be paid for, and they actively chose to intervene. Had they simply carried on with their evening, I'd have paid my 60p and disappeared into the night with my apparently highly sought-after ball collection.

In the end, they gave me ONE ball for free.

So I left with three fluffy balls for 12p, a disappointed party-planning brain and a newfound appreciation for just how seriously Aldi takes its small ball inventory.

AIBU to think some people working for massive corporations take being a jobsworth to Olympic levels? Or should I just be grateful I wasn't escorted off the premises for attempted small ball trafficking?

OP posts:
specialbuy · 06/11/2026 21:38

Womanontop · 06/11/2026 21:22

The poster may well be able to write, but that post is written by AI.

Calling out AI isn't ruining discussion, what is is ruining discussion is reading similar, overly emotive, strangely laid out posts with the random bold text.

Subsequent posts by the OP which are much more readable aren't written like the first one.

Interesting format in your reply there, one of the sentences is cut off, this probably happens when copying from AI… Pot… kettle.

OP posts:
zanahoria · 06/11/2026 21:40

I am still a bit confused but I am absolutely determined to buy something from Aldi for 6p

Absolutely anything

specialbuy · 06/11/2026 21:40

ZarathustaCallico · 06/11/2026 21:27

I hope your child never ends up having to deal with someone like yourself who calls them 'cruel' and a 'jobsworth' for doing their low paid, poorly rewarded job. It's unlikely they'll miss that stage in their development, so maybe you should think before you speak - or type.

Because I don't think you'd be thrilled if your kid came home, upset, from their retail job after a middle-aged mum had a tantrum because they weren't allowed to buy something and made them involve the manager, all whilst knowing they'd be risking a disciplinary if they let you buy those items at that price.

You'd probably agree with your kid that the customer was old enough to know better than how she chose to act.

I hope your child never has to deal with someone who makes such personal, judgemental assumptions about them based on a brief account of a disagreement. You've managed to invent my age, accuse me of having a tantrum and question my parenting, all while lecturing me about treating people with kindness and respect. The irony is rather impressive.

Perhaps take a little of your own advice about thinking before you type. Kindness and respect work both ways, even when you disagree with someone.

OP posts:
EveningSpread · 06/11/2026 21:41

I’m always sympathetic to people who have to carry out silly rules - most jobs involve a bit of this. If you ask nicely and people can bend them, they often will. But everything is filmed in store and stock closely monitored, so I’d understand.

specialbuy · 06/11/2026 21:42

zanahoria · 06/11/2026 21:40

I am still a bit confused but I am absolutely determined to buy something from Aldi for 6p

Absolutely anything

Edited

Scan items that are marked down on the special buy aisle and at some point… it will happen, google the situation with the “that’s not my” books from a couple
of weeks ago. It’s never happened to me before so I had no idea they would try and stop me.

OP posts:
OrganicDecafEarlGrey · 06/11/2026 21:44

Aldi just assume that all their customers are up to no good. Although it depends on area. When I was in Yorkshire they would insist on scanning the compostable bags and didn't seem to trust customers to do it. In nice area of Suffolk they don't do this.

rwalker · 06/11/2026 21:47

It’ll be a process thing they’ll get rid of as much as they can at 6p then there be a cut off point and the rest of the stock is written off

then sent back to be disposed of all this will be an auditable process that needs following

zanahoria · 06/11/2026 21:48

I am going there now, I have eleven minutes before they close

worldshottestmom · 06/11/2026 21:49

I reaaaaaally never understand how ANYBODY can defend capitalist companies that make hundreds of millions pounds of profit each year against things like this. Are Aldi going to go bust over this? No. Was there a queue of 50 other people racing to buy this product? No. Even if there was, they would rather put them in landfill than make a SIX PENCE profit. I've worked for multiple supermarkets and all of them do this. Whenever I saw someone in need taking something I never batted an eyelid. Low and behold, those billion pound companies are still up and running!

Team Aldi - capitalist gains, corporate greed, environmental damage

Team people living in the real world - supporting a mother trying to save money on party bags. Come on now

That said, the workers are just taking orders and doing their jobs. If you take issue with anyone, it should be Aldi as a company.

Bestfootforward11 · 06/11/2026 21:51

Sorry you didn’t get what you wanted. I doubt that they just wanted to be ‘cruel’ to you but likely following whatever process they need to.

worldshottestmom · 06/11/2026 21:52

zanahoria · 06/11/2026 21:48

I am going there now, I have eleven minutes before they close

Don't you DARE buy anything for 6p or they will have your guts for garters.

thatsgotit · 06/11/2026 21:57

Womanontop · 06/11/2026 21:22

The poster may well be able to write, but that post is written by AI.

Calling out AI isn't ruining discussion, what is is ruining discussion is reading similar, overly emotive, strangely laid out posts with the random bold text.

Subsequent posts by the OP which are much more readable aren't written like the first one.

'Overly emotive' and 'strangely laid out'? This is very subjective stuff. And people have been using bold to emphasise their points since long before AI.

And even AI checkers aren't able to accurately recognise AI-written material a lot of the time, so stating 'that post is written by AI' like it's a fact seems like an extraordinarily arrogant assumption to make. It's assumptions like this that are going to kill creativity in the English language at the rate we're going.

Not everybody writes in short, dull, predictably worded/structured sentences all the time, and thank goodness for that. And people are not under any obligation to write in a way that somehow 'proves' they're not ChatGPT.

zanahoria · 06/11/2026 21:57

worldshottestmom · 06/11/2026 21:52

Don't you DARE buy anything for 6p or they will have your guts for garters.

I am driving like a maniac to get there before 10pm

RoundRedRobin · 06/11/2026 21:59

I have had a similar thing happen, Aldi were selling the jars of cranberry sauce for 6p (and they still had over a year use by date), so I went to buy 2 and the checkout woman wouldn’t let me buy them. She said once the item is reduced to 6p it goes in a bin in the back room so she can’t sell it.

I wasn’t bothered, I’m not that obsessed with cranberry sauce, but I do think the staff reduce things to 6p to keep it for themselves.

Smokewhistle · 06/11/2026 22:03

Fupoffyagrasshole · 06/11/2026 20:43

shops need to be stopped from doing this shit - they are just gonna dump the fucking lot of it

I bought loads of Halloween clothes in Sainsbury tu last week after Halloween - got pjs and next years costumes 70% off the woman on the shop floor was like be quick and get what you want as we’ve been told to remove all from the rails now !

I took that to mean taken away and sent to landfill - it’s so wasteful

sainburys stuff doesn’t go to
landfill.

ThatJadeLion · 06/11/2026 22:03

Cant stand Aldi. Used to shop there a few years ago but now avoid it. It's not really any cheaper than anywhere else now for zero customer service, blatant copying of branded products barely any cheaper but taste cheap, food quality has gone downhill and detest paying for the privilege of having my shopping thrown at me.

BerryTwister · 06/11/2026 22:10

I’d have just walked out with the balls. You’d paid for them, so they couldn’t exactly arrest you for shoplifting.

specialbuy · 06/11/2026 22:11

Bellsandthistle · 06/11/2026 21:26

“Cruel” is expecting a shop assistant to risk her job because you wanted fluffy balls.

If a budget supermarket has a policy to reduce items to 6p (where they will scan without issue and can be purchased on their checkouts). And the only defense to this is a shop worker and shop manager, who must constantly monitor things ringing up at 6p on a self checkout and intervene, or they lose their jobs… Then we have a must bigger issue here don’t we? And instead of defending the supermarket we should really be asking why we let a huge corporation pay people low wages and fire them for ridiculous preventable issues.

OP posts:
Sheldonsheher · 06/11/2026 22:15

They probably get to keep them-for themselves. I had similar in Marks and Sparks when staff leave stuff in stockroom and they can buy stuff that did not sell for 50p. They hate it when you ask them for it.

DuchessofWinchester · 06/11/2026 22:20

My friend tried to ring up some items with a clubcard and a staff member physically blocked the scanner with her hand because she tried to scan a screenshot of a clubcard qr code instead of opening it in app, apparently screenshots aren't allowed even though they scan through just fine.

She was so aghast buy her pettiness that she responded by abandoning shopping on the checkout, told the staff member 'then you can find homes for all these items' and started shoplifting from that Tesco.

Wish I had the balls. These supermarket employees are absolutely out of control.

nomas · 06/11/2026 22:20

YANBU, I had similar with a perfect cotton dress for summer in a shop. It came up as unsellable at the self-check out till. I offered the staff to let me purchase without a receipt so that I couldn’t bring it back but they said they couldn’t.

How did she know they were scanning as 6p for you, did she get an alert on the system?

specialbuy · 06/11/2026 22:20

BerryTwister · 06/11/2026 22:10

I’d have just walked out with the balls. You’d paid for them, so they couldn’t exactly arrest you for shoplifting.

It was all rang up on the payment screen and I’d even touched card. All I had to do was tap my card. I think legally they had intervened before the card had scanned though and stopped the transaction, if I was walking out with a receipt in hand, they would have had less ability to stop me.

OP posts:
GingerdeadMan · 06/11/2026 22:21

specialbuy · 06/11/2026 20:29

No it is because this is how they deal with waste.

And stopping a mum from buying bargain toys when they could have just ignored it and let it go, is cruel.

I don't think you understand what the word 'cruel' means.

I mean, I'm with you on it being ridiculous and wasteful (and I thought there was a law that if a shop has advertised a product at a mistakenly low price, they have to honour that price not raise it at the top).

But none of those things is 'cruel'.

Do you mean 'miserly'?

specialbuy · 06/11/2026 22:24

nomas · 06/11/2026 22:20

YANBU, I had similar with a perfect cotton dress for summer in a shop. It came up as unsellable at the self-check out till. I offered the staff to let me purchase without a receipt so that I couldn’t bring it back but they said they couldn’t.

How did she know they were scanning as 6p for you, did she get an alert on the system?

It was late in the evening so very quiet and I was the only one on the checkout, as I had 10 of them (and only 10 of them, rather than having them amongst my shopping), she must have wondered why and come over.

For me it’s the fact that, I’m scanning something, her job isn’t to monitor 6p scanned items, so even if she suspected this was what was happening, it would be easy to just let me continue on especially as they were kids toys. I feel she was a jobsworth for stopping me, to uphold this stupid store policy, where there is no winner.

OP posts:
sandrapinchedmysandwich · 06/11/2026 22:27

ilovesooty · 06/11/2026 20:22

they were being cruel

You made this emotive when it wasn't an emotive decision by the sound of it.

This.

Don't be so ridiculous. This would have come from above. They certainly dont need to risk potential disciplinary action because you are being a bit of a diva.

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