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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think Aldi staff need to stop being jobsworths over 6p bargains?

219 replies

specialbuy · 06/11/2026 20:15

I went into Aldi one evening to do my normal shopping and picked up a couple of little ball toys from the Specialbuys aisle. They were marked at 79p but scanned through at 6p each. What a lovely little bargain! Paid for them along with the rest of my shopping, no issues whatsoever.

Then I had a lightbulb moment. My daughter is having a birthday soon and these would be perfect for her birthday party bags! So I popped back round, grabbed another ten and headed to the self-checkout.

Scanned them all through. Grand total: 60p.
The shop was practically empty, and a member of staff had been hovering nearby. Just as I went to scan my card, she intervened and refused to let me purchase them.

Apparently, Aldi reduces certain stock to 6p as a way of marking it as waste rather than pricing it at 0p. The toys were supposed to have been removed from sale, but staff had been too busy putting out new stock to actually take them off the shelves.

So, to summarise, Aldi hadn't removed the toys, Aldi's own tills were happily scanning them at 6p, and Aldi had already sold me two. But suddenly my additional 60p purchase was a matter of national security.

I explained to the staff member that they were for my daughter's birthday party bags. She said she'd call the manager over, and I naively assumed this meant someone with a bit of authority might show show some empathy for a mum on a budget trying to make a birthday special.

How wrong I was.

Apparently, she'd "get in trouble" if she let me buy them. The manager wouldn't budge either.

Now, I appreciate people have jobs to do and rules to follow, but we're talking about ten little fluffy balls for a children's birthday party. Not someone attempting to walk out with a 65-inch television for 60p.

I told them I thought they were being cruel and that they could have simply let me complete the purchase and go on my way. I was using a self-checkout, the transaction was ready to be paid for, and they actively chose to intervene. Had they simply carried on with their evening, I'd have paid my 60p and disappeared into the night with my apparently highly sought-after ball collection.

In the end, they gave me ONE ball for free.

So I left with three fluffy balls for 12p, a disappointed party-planning brain and a newfound appreciation for just how seriously Aldi takes its small ball inventory.

AIBU to think some people working for massive corporations take being a jobsworth to Olympic levels? Or should I just be grateful I wasn't escorted off the premises for attempted small ball trafficking?

OP posts:
Grammarnut · 06/11/2026 21:10

specialbuy · 06/11/2026 20:27

Pretty much, their line is it goes to charity, but we are talking about small kids balls here. They basically constantly mark stuff at 6pm and classify it as waste and refuse to let shoppers buy it.

I have never seen this pricing policy in my local Aldi - it's five minutes' walk so I wander in frequently - be bound to see this if it happened. What I have noticed is that the bargain vegetables go back to full price sometimes and one is not allowed to buy at the bargain price even if the bargain price is still displayed, which I find weird - but I am aware they do not have to sell you anything and they need give no reason (UK law gives the right to 'treat' or not).

Womanontop · 06/11/2026 21:11

YABU for using AI to write your post.

CatCobain · 06/11/2026 21:12

specialbuy · 06/11/2026 21:08

But there is a clear paper trail, because they were scanned through the till.

Sorry, but they would still get in trouble for allowing you to buy them.

dancinfeet · 06/11/2026 21:14

yes they probably do throw them away Aldi are anything like the retail company I used to work for. Reducing stock to a penny and then binning it- in one particular instance piles of brand new packed lunch boxes, flasks and pencil cases. I asked if they could be donated to a local school to be handed out to children from low income families- answer was no, that is classed as theft from the company apparently in case they decided to sell them for a measly profit instead of giving them away, so into the bin they went along with all of the out of date magazines (that were not allowed to be donated to community groups or clubs) and the usual mountain of past date chocolate, some of which never even made it onto the shop floor. I for one was really pleased to see W H Shit shut down, as the amount of perfectly decent stuff going into the bin (certainly at the store I worked at for a time) was disgusting.
Calling them cruel was a bit dramatic though, your child won’t be deprived from not having fluffy balls in their party bags. Binning perfectly good merchandise because it’s an end of line product is wasteful and bad for the environment (the exception being, as another poster pointed out, if the items were ground to be harmful and removed from sale, which clearly these items were not as they allowed you to take one for free).

specialbuy · 06/11/2026 21:14

Grammarnut · 06/11/2026 21:10

I have never seen this pricing policy in my local Aldi - it's five minutes' walk so I wander in frequently - be bound to see this if it happened. What I have noticed is that the bargain vegetables go back to full price sometimes and one is not allowed to buy at the bargain price even if the bargain price is still displayed, which I find weird - but I am aware they do not have to sell you anything and they need give no reason (UK law gives the right to 'treat' or not).

You don’t see it, because they are marked at a reduced cost on the shelf and then scan at 6p. It’s because they gradually drop the price to try and sell them and then give up, mark as waste and instead of marking for 0p so they can’t scan, they do 6p. I only learned this after this happened to me. If you google 6p Aldi you’ll see a lot of similar stories.

OP posts:
thatsgotit · 06/11/2026 21:14

Womanontop · 06/11/2026 21:11

YABU for using AI to write your post.

FFS. You have no way of knowing that, it didn't read as AI to me personally, and these tedious and smarmy 'you used AI' accusations many posters have been making lately are on their way to wrecking the whole premise of the discussion forum at the rate we're going. Some people can actually write, you know.

TheTortiePuffinNeedsHerBreakfast · 06/11/2026 21:15

It does seem rather petty. It ought to be that if it's on the shop floor, people can buy it. If they don't remove stock then that's on them really.

Lovechicken · 06/11/2026 21:15

Ilovelurchers · 06/11/2026 20:32

I agree it does sound really silly.

I wouldn't blame the individuals though. Presumably they do get in trouble if they are spotted letting things like this slide.

I used to have a friend who has an extremely well paid, high level job with Aldi, and she sometimes used to have to do days shelf stacking etc, to experience what it was like for their workers. So it's not impossible that even the manager was under scrutiny from someone "higher up".

It's a shit store policy, and it's shit that the manager isn't trusted to use her judgement. But not the manager's fault. Clearly she was nervous about what would happen if she let you buy them.

I saw similar in B and M a couple of days ago. Some lovely rugs had been priced much too cheaply. The guy at the checkout let the lady who picked one up have it, but radioed his boss to take the rest of them off the shelves. A couple of other customers in the queue said they were going quickly going to go and grab one for themselves, but the till guy said he was really sorry, but he just couldn't let that happen, he would get into too much trouble. It was all good natured, as everyone realised it wasn't his fault - it was just the situation he was in.

I don’t understand this or the Aldi 6p “waste” thing! Can someone explain it to me like I’m 5?

Why don’t they just sell the stuff cheap to get rid of it? Why mark it down then not sell it?l

edited to add - the HB rugs were priced wrongly, I think I see that now. So would be getting bought at the wrong price?

still don’t understand the Aldi 6p waste tho!

Peonies12 · 06/11/2026 21:16

You told a staff member on minimum wage they were ‘cruel’. You should be absolutely ashamed of yourself. Theyre probably home crying right now.

JustAnotherWhinger · 06/11/2026 21:16

specialbuy · 06/11/2026 21:08

But there is a clear paper trail, because they were scanned through the till.

They’d likely have been disciplined for allowing them to be sold.

Staff in low paid jobs who act like so-called jobsworths generally do because they work for employers who’ll get rid of them for ridiculous things and not accept common sense as a good excuse.

thatsgotit · 06/11/2026 21:17

TheTortiePuffinNeedsHerBreakfast · 06/11/2026 21:15

It does seem rather petty. It ought to be that if it's on the shop floor, people can buy it. If they don't remove stock then that's on them really.

Completely agree. Not OP's fault they hadn't got around to removing them. A manager should have had the authority to let the purchase go through.

ilovesooty · 06/11/2026 21:18

thatsgotit · 06/11/2026 21:17

Completely agree. Not OP's fault they hadn't got around to removing them. A manager should have had the authority to let the purchase go through.

Decisions like that will be above his level.

specialbuy · 06/11/2026 21:18

thatsgotit · 06/11/2026 21:14

FFS. You have no way of knowing that, it didn't read as AI to me personally, and these tedious and smarmy 'you used AI' accusations many posters have been making lately are on their way to wrecking the whole premise of the discussion forum at the rate we're going. Some people can actually write, you know.

Thanks, I did think that too, I literally tried to write it with a witty element to it. It’s very obviously my writing style which is in line with the replies I’m providing in real time. This whole “you used AI”
comment is an insult to try and derail a discussion though for some people.

OP posts:
specialbuy · 06/11/2026 21:19

JustAnotherWhinger · 06/11/2026 21:16

They’d likely have been disciplined for allowing them to be sold.

Staff in low paid jobs who act like so-called jobsworths generally do because they work for employers who’ll get rid of them for ridiculous things and not accept common sense as a good excuse.

But can you really expect staff to watch each price that items are scanned at on a self checkout? They could literally just act like they didn’t see it.

OP posts:
pizzaHeart · 06/11/2026 21:19

specialbuy · 06/11/2026 20:31

It’s nothing to do with letting others buy them, it’s a common thing they do marking things as 6p to classify them as waste. She even brought out a weird metal safe to put them in, to lock them away as she took them out back.

@specialbuy They are going to keep them for staff parties and for their team bonding days.

CatCobain · 06/11/2026 21:21

specialbuy · 06/11/2026 21:19

But can you really expect staff to watch each price that items are scanned at on a self checkout? They could literally just act like they didn’t see it.

I dont think you understand...

TheDevilFindsWorkForIdleMums · 06/11/2026 21:22

Thems the rules I'm afraid.......I work for Aldi and no, we can't sell 6p items. They aren't wasted tho, they get donated to charity.

Womanontop · 06/11/2026 21:22

thatsgotit · 06/11/2026 21:14

FFS. You have no way of knowing that, it didn't read as AI to me personally, and these tedious and smarmy 'you used AI' accusations many posters have been making lately are on their way to wrecking the whole premise of the discussion forum at the rate we're going. Some people can actually write, you know.

The poster may well be able to write, but that post is written by AI.

Calling out AI isn't ruining discussion, what is is ruining discussion is reading similar, overly emotive, strangely laid out posts with the random bold text.

Subsequent posts by the OP which are much more readable aren't written like the first one.

JustAnotherWhinger · 06/11/2026 21:23

specialbuy · 06/11/2026 21:19

But can you really expect staff to watch each price that items are scanned at on a self checkout? They could literally just act like they didn’t see it.

They are supposed to keep a close eye on the self check out so yes, they’ll have been asked about it.

One of my DDs was given a bollocking when manning the self checkouts (different retailer but similar) when someone stole a trolley of goods while she was helping a customer having medical emergency. These places are ruthless.

not to mention the fact they all utilise mystery shopping to check on their staff. The fact you went back for more of the specific item that should have been removed may very well have highlighted those vibes with the staff as well.

Giving grief to min wage staff for following the rules they’re told to work to is a really shit thing to do.

Bellsandthistle · 06/11/2026 21:26

“Cruel” is expecting a shop assistant to risk her job because you wanted fluffy balls.

ZarathustaCallico · 06/11/2026 21:27

I hope your child never ends up having to deal with someone like yourself who calls them 'cruel' and a 'jobsworth' for doing their low paid, poorly rewarded job. It's unlikely they'll miss that stage in their development, so maybe you should think before you speak - or type.

Because I don't think you'd be thrilled if your kid came home, upset, from their retail job after a middle-aged mum had a tantrum because they weren't allowed to buy something and made them involve the manager, all whilst knowing they'd be risking a disciplinary if they let you buy those items at that price.

You'd probably agree with your kid that the customer was old enough to know better than how she chose to act.

cornflakecrunchie · 06/11/2026 21:30

I really don't get this.. they have stuff on sale but you can't buy it?
Always thought Aldi & Lidl were WEIRD..

Chilly80 · 06/11/2026 21:30

Or maybe the manager didn't want to get fired? It could look like he/she's marking things down for a friend/family to buy

Pollyanna87 · 06/11/2026 21:32

Customers who want something for nothing are such hard work.

JustAnotherWhinger · 06/11/2026 21:36

cornflakecrunchie · 06/11/2026 21:30

I really don't get this.. they have stuff on sale but you can't buy it?
Always thought Aldi & Lidl were WEIRD..

It’s usually coded and removed - similar to stuff that’s removed for being out of date or damaged. Someone just made a mistake and didn’t remove it. Easy done.

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