AIBU to ask that I'm not alone on clinic everc

[pippa1969]

Although booking patients in on clinic is not difficult it's other things that might crop up.

Yes I know I am an overthinker however I am trying to avoid being put in a position where I feel uncomfortable and out of my depth.

The job is not what I hoped to be doing until I am ready to retire. Part of me hopes an MOC will present me with the opportunity to take voluntary redundancy. If not then I will be looking into howI can take the full amount of couple of my pensions and how soon I can do this. Won't be until after Christmas though.

Yes it's a job but it's not really how I want to spend my last few years before retirement.

What?

You’ve posted about this a few times now. The answer won’t change. It’s palpable how anxious you are about it and I’m really sorry about that, but no, it’s not reasonable to refuse to do part of your job.

If you feel truly out of your depth, you need to flag thet to your manager and create a plan with them that teaches you what you need to know.

If it’s imposter syndrome or anxiety, it’s only going to get better when you actually do the thing.

If you’re not willing to, at all, you’re not doing your job and you need to step away. Not hosting clinics impacts on other people, the people who need to attend the clinics and the people who will have to step in to run them. You can’t just try to avoid it until you retire.

You can't ask not to fulfil a critical part of your role, you can however go back to your boss and explain that being a PWC (if I remember correctly from your previous posts) is not for you as you continue to feel uncomfortable, out of your depth and that, while you are willing to undertake more training (I presume you are?) that it's important that you put it on the record now that you don't feel the role is suitable alternative employment. I sympathise as it's a horrible feeling and the whole change process is difficult in so many ways, but you either seek more 1:1 and training support, or you actively look for something different yourself.

I have never said that I refuse to do clinics just that I feel uncomfortable about sitting on clinic on my own. Can't understand why people can't understand that.

I plan to ask nearer the time about my concerns. I may be OK by the time the situation occurs. As for having posted a couple of times so what; in my previous post I asked if I should stick the job out or look for something else. This post was whether I should ask if I could be supported on clinic at all times. Maybe I should have written my post better. Thank you for the lack of compassion and understanding. Only a couple of people have shown any sympathy for my situation. I will not post again as I'm obviously boring people.

Hi OP,

I’m not sure I’ve read your other posts, I certainly can’t recall them, so I am reading this new and I’m not entirely sure what you are asking.
Please can you clarify if this is what I’m reading:

You work in a reception type position for a clinic (medical, political, something else).
You don’t feel comfortable with the work or being alone, and you feel it unacceptable to be effectively a lone worker in a public facing position.

You don’t mention what the job was advertised as and what your job description says.
You don’t mention what “the other things that crop up” are and if they are to be expected or are aspects that aren’t in your job spec.

You say “you can’t understand” why people don’t get the challenge you face, that’s because you haven’t explained it to us.

As for sympathy, why do you want sympathy for turning up to work?

please explain more

What Tortephant said.

I don’t know what you mean by ‘sitting on clinic’.

If you need someone else to sit there with you, then it doesn’t sound like it’s the job for you.

That's a really big ask, is there a way you can train more to feel more confident?

I am not asking for sympathy for turning up to work.

For context earlier in the year I, along with my fellow audio typists, went through a management of change due to our role being replaced by AI.

Some took voluntary redundancy but as I needed to carry on working for a bit longer.

My new role involves sitting on clinic booking patients in (NHS). This is not difficult however as I said I have not been doing the job long enough and therefore don't have the experience to answer any queries. Whilst it may be some time before I'm on my own I really don't want to be ever for the aforementioned reason even when I feel confident.

Although it's not what I would have wanted to do for what remains of my working life I am having to suck it up as some would say and get on with it but does that mean my concerns dont matter. Fortunately my colleagues and management are supportive and I have been reassured that they have all been through the same thing when new to the role.

As I said I hadn't planned on posting but I felt I had to explain. Considering the above that's why I felt that some compassion and understanding would have been nice. Surely everyone has felt the same in a new role.

Sometimes we don't get much choice ( there wasn't much choice in alternative roles during the MOC process) and at least I would be given training rather than be expected to hit the ground running so to speak.

Hope this explains my issue. Of course things may change and I might feel differently in the future ie confidence.

How long have you been in the role so far? If less than a month it’s fine to request to be accompanied. If more than a month you should know enough to answer or deflect questions to the right person.

Anyway the only way to find out is to ask your manager and either have them agree or not or you could ask for more training.

Just wait and see how it goes? Why worry about something that hasn’t happened.

I have been in job since 12th August but have only been on clinic since 19th October (only Wednesday and Friday am as work Wednesday, Thursday and Friday). Past couple of weeks I have been on late on Wednesday - everyone has to do a late) but not on rota for Friday with a colleague.

That's what I'm doing atm.