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Microsoft help? Blocked account

3 replies

Fueledbycoffeealways · 10/10/2024 20:36

Can anybody help me, advise me or atleast give me a success story!!?

My microsoft/outlook account blocked me out of my emails on Monday. Due to suspected suspicious activity. I managed to set up another and speak to an advisor but I just feel like I'm being pushed along. They say wait 12 hrs, wait 24 hrs to try re logging in. Now 7 days! About to lose my mind with this. All my work and children admin for preschool etc is on that account. When I try and retrieve it, I enter my telephone number and then it continues to say that the verification method is not working right now. .....

What do I do?!

Has anyone managed to retrieve their account?

OP posts:
Doggymummar · 10/10/2024 20:39

Yes I did. It was fairly frustrating but I got it BACK. I have the same account from about 30years ago. Just jump through their hoops

Fueledbycoffeealways · 10/10/2024 20:44

Thanks doggymummar, some success! Everything I have read online is negative. Did you atleast get it back within the month?!

OP posts:
Doggymummar · 11/10/2024 09:01

Mine took a couple of days, but I was persistent on the chat for hours, messages on Twitter, LinkedIn etc.

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