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Original poster

Is this a good enough excuse?

27 replies

MaryJaneee · 22/06/2024 07:53

I work as an office manager and have been asked by management that two admin workers now take on minuting as part of their role. One of them is fine about it, the other says she can’t touch type…which would make it difficult for her. She manages her role efficiently enough.
What do I say to her about this?

OP posts:
LottieMary · 22/06/2024 09:46

Can she use a built in transcription eg on teams and then check it through?

Original poster
MaryJaneee · 22/06/2024 17:44

NeverDropYourMooncup · 22/06/2024 09:42

Typed-at-the-time minutes are shit. Ones generated from transcripts are even worse, because it takes longer to edit out all the waffle and garden path ramblings that show the Chair to be a prat drunk on his own self importance than it does to cut through ten solid minutes of that to note Action: Contact Association for clarification (XX).

However, there might be other factors at play with the employee. Hearing issues are insidious and can make meetings a pain, especially as people mumble and turn away as they're speaking. Audio processing difficulties are common with ADHD (it's a bit chicken and egg). Typing speed is definitely a thing, by the time they've typed a phrase, the conversation has moved on and they haven't heard the next bit. Looking at the screen and hearing the taps on the keyboard distracts away from listening, compared to head down, listening and writing by hand. Audio typing is a skill that not many people have now, never mind mentally editing it, rewording it and putting it into an accepted format as you go along.

And are they being paid extra for this? Bet they're not.

Taking minutes comes under the job description which she’s fully aware of. For the past three years it’s not been needed but is now due to more work and call for it. She was invited along to a face to face meeting but said the boiler man was coming around and wasn’t able to.

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