I suffer from anxiety and depression . I do a government role notorious for poor mental health . I’ve reached burn out ( v common). My manager has not been supportive particularly and there have been a number of incidents with clients that have left me in tears . I’ve been suffering with extreme stress for a few months , the jobs got much harder . The work is high volume , lots of daily abuse. I’ve been attacked in a previous job so I have to be aware . There’s been close calls
Unlike other similar places we have not been able to wfh it’s front facing ( we could do wfh ). There’s no real break from the work . We all sit of top of each other and the work is constant . They are extremely short staffed as most can’t handle the job for too long .
I’ve been referred to occupational health . Other roles have been touted as a possibility ( I would love this ). Or some kind of adjustments . There’s lots of things I can do.
Does any one have any experience with occupational health when it comes to stress in customer facing roles ?
Can I be honest ? Will it be used against me ? I’ve not met any sick threshold but I am burnt out .