Morning!
I'm not sure if this is the right section, but I'm wasting hours and hours going around in circles trying to get back into my Instagram work account.
Looking for a computer guru.
I've had this account for around 8 years, it's a small account, around 600 followers/following, definitely not using any third party bots, not doing anything different.
Mid posting yesterday I was suddenly locked out, across all devices, with this message:
Your account was compromised
It looks like you shared your password with a service to help you get more likes or followers, which goes against our Community Guidelines.
Change your password to continue using Instagram. If you share your new password with one of these services, you may be blocked from following, liking or commenting.
There is a link to reset the password, but it just keeps going round in circles, sending me back again to the message above.
The email links - I get the email links and messenger links to reset my password, but same result as above.
There doesn't seem to be any way to contact Instagram about this.
I did find one form and filled it out, but it wouldn't sent as it said my account was active!
Other people have been able to view my page and say it looks normal.
I'm at my wits end!