Hi,
I am a line manager for a team of tecchies really - all blokes.
I've been in post for 2 years and I was probably specifically brought in to try and turn this team around a bit - they are very disorganised, under performing, don't give good customer service. There is a very negative culture - its always somebody else's fault - they work harder than anyone else in the organsiation blah blah blah
I'm quite a new manager - some small experience before and I'm finding it all quite tough - its not really going as well or as quickly as I'd like. My immediate line manager isn't really interested - I think he finds it all a bit 'fluffy' but is quick to come down if something goes wrong. I have been talking to another member of senior mgt who has a kind of staff dev hat, but she has come to the end of the line with the amount of time she can spend with me and more or less told me to get on with it - even though she moans very loudly when things go wrong too. I take the blame for this too - I'm not as strict as I could be, I lack confidence a bit and I try to be their friends which will never work.
Brilliant managers out there - help me! I feel like Ive been told I'm not up to the job and to pull my socks up. Feel bit down about it tonight.......