Hi MNHQ
I'm asking you, please, to take another look at recent bannings and suspensions, in particular those which occurred on a webchat without warning or communication, and especially those which did not breach talk guidelines, and were served on posters without strikes, or not at strike limits.
We have seen the recently added 'rule 3' which pertains specifically to webchats. However I don't think posters are aware that this may result in an immediate and permanent ban, nor does the rule seem to imply that.
I don't know if you have a review process to ensure that all bannings and suspensions are sound, but I'm hoping you do.
I'm respectfully requesting, in the interests of fairness, trust and respect between the moderation team and the posters here, that you take another look and see if there are any decisions which can be reconsidered.
I'm not naming posters specifically, because I think it may be counterproductive.
I hope you'll consider this request to take another look.
Thanks.