So the last time I tried to make an appointment at the surgery , the receptionist rang me and told me I should just go and get them from the pharmacy as they can issue them direct now. I didn’t know this and thought , oh great that’s more convenient.
That is until I try and get them . You can’t make an appointment and if I drop in I’ve been told a few times that no one can see me that day. If I ring ahead I usually get a stressed and snappy employee saying if I can get there before 5 and IF there aren’t too many people ahead of me then MAYBE I can get them . I work full time.
is this just the way it is now?