I just started reading 8 Lives of a Century Old Trickster and the beginning reminded me of something else I have read (or possibly watched but I am 98% sure it was a book!). A young woman gets a job with a book or publishing company, I think it may have had star in the name. She is based in a community centre and is there to write people's memories/memoirs to be made into books. Each person gets 3 sessions. A minibus with elderly people arrives each day and some of them sit with her. She hates the job at first but gets really attached and interested by one woman. I think the elderly woman doesn't turn up one day/week and the protagonist gets really concerned.
There's also a side romance of the catering guy always giving a cupcake or something to the protagonist and eventually they fall for each other (of course!)
I would guess it was written in the last 5 ish years.