Gutted- book token gift cards not online wtf?!?

[Isadora2007]

Gutted as I was planning a nice juicy book order with my many saved up vouchers. Input numbers into the order page to find the book token gift cards are used in shops only and not online. WTF?!?
Why would it make a difference to Waterstones if I use it in store or online? Surely if it is accepted as payment on store it should also be online?
😔

Try Blackwells, think they take them.

You can spend them in these online stores

I've recently used mine online, OP! I'm sure the site I used offered free delivery too

Blackwell is a lovely company, have been really happy with their service both times I’ve used them. You get a lovely bookmark too.

Yes, redeem them at Blackwells, OP - I do this and they're great. Postage is free too.