My DS is playing EAFC on the Xbox and learned from a friend that he can download an app called EAFC companion in order to get shortcut help to open SBC's and play on holiday away from his Xbox.
We opened an account linking it to the Xbox account that he plays EAFC with, as you're meant to. But we can't get past this loading page on the app (attached below). It allows us to sign in to the app and we can sign back out again but we can't advance beyond this loading page and nobody can help us, we have deleted and reinstalled many times and it makes no difference.
We're getting pretty desperate and wondered if anybody could help because although there are various FAQs on the app, there is no actual email to write to for assistance when you get proper stuck like we are!