Hi all, so myself and my two fur babies have temporarily moved in with my parents until my house is ready. They have a cat and a catflap already, and it's one of those catmate microchip ones. I've programmed one cat into the catflap, but it won't open for him. Or at least, if I move him towards it from the inside, it will open, but from the outside it won't. Did I program him in wrong? Any advice?
Ps keeping them in is not an option. They're desperate and I'm desperate!!
Thanks!