I read a thread today about PetPlan making excuses not to pay out on claims, and it's made me wonder if I should renew with them. MCat's renewal is due at the end of the month, and the premium's gone up about £30, despite making no claims. And I did a search, and they seem to have a lot of bad reviews.
Does anyone have experience on claiming with them?
Or any recommendations on ins. companies who they've had actual experience of paying out?