Yes, hand feeding. Although, the situation has been resolved now.
My dog had a lot of stomach issues for some time when she was younger - thankfully, she's been doing really well for ages now, apart when she ate something nasty in the park a while ago - anyway, due, I think to lack of appetite, she refused to eat out of a bowl and in order to encourage her to eat I tried hand feeding her. She's on a wet food, so it was a pretty messy process.
That went on for a while and as things improved I tried feeding her from a bowl, in fact I tried loads of different bowls as apparently none of them were suitable.
I ended up feeding her on the floor as it seemed preferable to hand feeding but she was still on the wet food. I'd put a spoonful down at a time and she liked that, I wasn't so keen on the mess.
Gradually, I managed to get her to use a particular bowl and I'm still putting in a spoonful at a time, which I'm happy with as it stops her eating too quickly.
She's a small dog and seems overwhelmed by a whole bowl of food at once.