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Telly addicts

Sky plus box on the blink again!

8 replies

janmoomoo · 13/11/2008 19:07

Anyone else had problems? I am worried as we turned down the insurance for the box. Will they replace it do you think? If not will be spending a lot more time on MN!

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PortAndLemon · 13/11/2008 19:08

What's wrong with it?

janmoomoo · 13/11/2008 19:24

It just doesnt come on. Then we unplug it and plug back in and after a while it comes on eventually. Sometimes it wont go off. Tonight everything has gone red! Its bizarre.

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pawpee · 13/11/2008 19:34

If its out of warranty sky charge £65 to come out and check and if (like ours yesterday) the box is dead they will replace box

janmoomoo · 13/11/2008 19:35

So you get a new box for free but they charge you 65 quid to come out and do it?

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pawpee · 13/11/2008 19:40

TBH I forgot to ask if it was new or reconditioned but yes thats what I was told on the phone.

janmoomoo · 13/11/2008 21:41

Bah, they hassled us so much to get the insurance when the warranty ran out and we kept saying no. NTL used to just replace them for free.

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bluebump · 13/11/2008 21:43

Ours has had no signal on some of the channels today but randomly it's working on the others. I think it was due to the bad weather.

janmoomoo · 13/11/2008 22:16

Have googled it and identified something called the 15 month problem ie a few months out of warranty a lot of boxes mysteriously go wrong! They are so temperamental.

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