All4 subtitles

[highstreetdiestreet]

Watching channel 4 online and either the subtitle option isn't there, or the subtitles can be turned on but don't actually appear.

It's ok for me because I put them on to aid my concentration, but what about people that use them because they're actually deaf.

Channel 4 need to sort it out!

I've noticed that. It's been going on for quite a time now and they will lose any viewers who rely on them.

It's the same on Channel 4 and E4 on regular television as well, not just on catch up.

It's something to so with the fire at the broadcast centre of Red Bee Media, which runs access services for Channel 4.

www.digitalspy.com/tv/reality-tv/a37810675/taskmaster-series-12-episode-2-technical-issues/

Is this not due to the ongoing issue caused by a fire which has destroyed the systems? It’s been widely reported. Unless it’s something different.

[quote NapoleonOzmolysis]It's something to so with the fire at the broadcast centre of Red Bee Media, which runs access services for Channel 4.

www.digitalspy.com/tv/reality-tv/a37810675/taskmaster-series-12-episode-2-technical-issues/[/quote]
Ah ok, hopefully will get sorted then

@daisypond

Is this not due to the ongoing issue caused by a fire which has destroyed the systems? It’s been widely reported. Unless it’s something different.

You're probably right

www.bbc.com/news/entertainment-arts-58965380 just saw this.

Its going to be like this until November, my son is hearing impaired so he needs subtitles for anything he watches as the sound on most TV shows isn’t hearing impaired friendly.

We have noticed that iplayer has also stopped the option of subtitles on most live TV shows as well, so no channel 4 or bbc for us at the moment.

Odd that the BBC is all over inclusivity yet isn't showing subtitles.

I wondered this too. It seemed to happen when our virgin box was updated but interesting to know it could be a C4 fault instead. Like others I'm not hearing impaired but I like having the tv on low when the kids are in bed so it's pretty useful.

I also can't watch the last episodes of married at first sight which is not life ruining in any way but I've invested many hours in the rest 😂

I rely on subtitles as I am hearing impaired and this has been massively disappointing for me. I haven't been able to watch my favourite shows the last few weeks and have had to ask DH to repeat what they are saying for me. I wish they'd sort it out quicker

@HollowTalk

Odd that the BBC is all over inclusivity yet isn't showing subtitles.

How is it odd? It’s not the BBC’s fault.

@SlipperFeet

I rely on subtitles as I am hearing impaired and this has been massively disappointing for me. I haven't been able to watch my favourite shows the last few weeks and have had to ask DH to repeat what they are saying for me. I wish they'd sort it out quicker

It’s really frustrating, if the issue was no sound you can guarantee it would be fixed extremely quickly, it’s pure ableism.

@daisypond it is. @HollowTalk is talking about the iPlayer.

@daisypond Lack of subtitles on iPlayer IS the BBC's fault.

I was responding to: We have noticed that iplayer has also stopped the option of subtitles on most live TV shows as well, so no channel 4 or bbc for us at the moment

Yes, I know there aren’t subtitles on iPlayer. But it’s all due to the same fire that has destroyed the systems. The broadcasters themselves don’t make and play out the subtitles. If subtitles have stopped appearing in the last couple of weeks, it’s down to the fire.

It's the fire at Red Bee.

Anyone wanting updates - Scott Bryan is covering it on Twitter.

@scottygb if anyone is interested

It's the same on channel 5 too