New customer to now. Went to carry on watching my current favourite via the streaming and had to update the app.
Ok fine, did that expecting maybe a glitch or two
Went to watch my show and...had to sit through a ton of ads
Again thinking it was a glitch I contacted customer services to be told this is normal from now on and if I want to watch ad free I need to pay an ADDITIONAL £5 per month - that's on top of the £9.99 subscription fee which is the most expensive in the Uk for streaming.
I wanted to alert other subscribers who may not be aware of this and also garner opinions on the move.
Personally I think it's a cheeky con! I won't be paying for the boost and am seriously considering cancelling altogether.
I mean what on Earth!
That would make total cost just for the entertainment packaged £14.99 a month
Customer service person said it was to raise funds for more content - including movies and sport - I'm not paying for movies and sport! Why should I have to pay indirectly for those when I can't even access them?!