Mary Portas - Secret Shopper on now Channel 4. Anybody else watching?

[SoleBizzz]

Looks like a cracking episode tonight.

I am, gripped already.

Mary Portas clothing range was dropped from House of Fraserburgh.

Fraser*

Ah...Sidcup. That's not far from me!

Looks nice there in Sidcup.

I worked in retail and they definitely manage by camera.

Oh my gosh! How uncomfortable must sales assistants feel. Customers treat sales staff like shit

I've worked on the side lines of a very similar set up. It's so toxic.

What happens Sole is managers sit at home or in the office and watch staff. then they come bowling out and say you aren't working hard enough 🤔

awww I felt awful for the 15 year old. She's to young for all that shit

TSS the fucking arseholes

The biggest issue this lot have is a mutual lack or trust and respect. They know there's trouble between the managers so that's more griste to the mill. And then all that rubs off on the poor customers. Vicious circle. Trouble is unless all sides admit they've behaved badly and agree to work together it won't change.

It's great they're highlighting the affects of endemic management workplace bullying.

They won't change. The boss is evil and once the trust has gone, it's not going to work.

Hairdressing is a bitchy environment anyway. I feel for the staff, I know what it's like.

This is horrendous

The boss thought she was too soft????? She's a massive bully.

I bet she's actually quite nice but she just can't get her head round the fact that you catch more flies with honey than vinegar.

Her Mother committed suicide and she found her at the age of twelve. I guess that might be where he strong need for control comes from.

She obviously needed to be tough. In a hirdressring salon, which is a bit emosh at the best of times she just doesn't fit.

That's an explanation for the bullying but not an excuse. There is never an excuse.

I agree TSS not the right environment for her.
I agree Snaz.

It would be nice to hear the team say they've been wrong too.

I'm not sure that she will change. I think for a few weeks, but then those cameras will be back on.

I'm not sure the team are wrong. They aren't respected or appreciated. They feel like shit.

Bully-victim.

Well they've just proved they are.