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Tech tips

Help!!! OH just accidentally deleted his work email account!!

16 replies

LailaByron · 20/03/2019 23:04

My OH was just trying to change something on his work email account (it’s his business) and he’s deleted the account. It’s a .co.uk email if that’s of any help?? We can’t work out how to get it back!! 😩😩 any help would be wonderful!

OP posts:
AdaColeman · 20/03/2019 23:07

Look on the provider's website for information?

LailaByron · 20/03/2019 23:09

This might be a dim question but...how do we know who the provider is?? 🤔

OP posts:
nancy75 · 20/03/2019 23:10

Is it something like hotmail.co.uk or dhbusiness name .co.uk

lemoncakeisdelish · 20/03/2019 23:10

What software was he using? Is it an app? He deleted the app? Or is it cloud based like office 365? Or is it linked to a domain name for the company?

There is a difference between deleting a link/access and the actual account

LailaByron · 20/03/2019 23:12

It’s his business name then .co.uk it wasn’t an app.

OP posts:
lemoncakeisdelish · 20/03/2019 23:12

But what platform is he using to open it? Microsoft outlook?

GreenTulips · 20/03/2019 23:12

Go to Sky.com or Gmail or Hotmail website and log in

You’ve more than likely deleted the app rather than the account

AdaColeman · 20/03/2019 23:16

You may have just deleted a link.
Can you view your trash bin and see if it's in that? Then you can probably Restore.

LailaByron · 20/03/2019 23:17

He said he clicked on the ‘mail’ icon on his iPhone and was scrolling through looking to change the signature thing on his email and he clicked ‘delete account’ by mistake 🙄 he’s worse than me at tech stuff...

OP posts:
ThreeFish · 20/03/2019 23:33

So he owns his own domain name. Dhbusiness.co.uk.
Who does he buy the domain off? His business will have paid for that.
That’s his provider.
Check with them.

ThreeFish · 20/03/2019 23:35

He’s probably just deleted the account from his phone, not the actual account.

nancy75 · 20/03/2019 23:36

What did the mail icon look like? Is it the standard iPhone one?

bestbefore · 20/03/2019 23:46

He just needs to add a new account to his
Mail app

lemoncakeisdelish · 20/03/2019 23:53

He can add the account on again

lemoncakeisdelish · 20/03/2019 23:55

Click on add account and type the email address in and it should come back

MyOtherProfile · 12/05/2019 23:07

I bet it is only deleted from the phone. He will be able to restore it if so.

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