I have been buying Boden clothes for a few years now but have become really fed up with them because:
I have had orders messed up and been sent faulty items and practically been called a liar.
I have written great reviews and also not so good reviews (one about the favourite cardigan bobbling) and the not so good reviews NEVER go on the site but the good ones do immediately.
I get sent the 11% discount code but my grandmother who has never ordered in her life but gets the catalogue was sent a £20 voucher to spend and other people I know who don't buy get sent 20% codes. How about customer loyalty??!!
Sorry just wanted to rant!