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Has anyone tried to buy shoes from Clarks online?

6 replies

PuppyMonkey · 07/05/2009 14:00

I tried to yesterday and everything was going swimingly. But my payment kept getting rejected, because it was saying I hadn't filled in a "valid from" date for my Maestro card. But my Maestro card hasn't got a valid from date, only an issue number. And there was no box to put the issue number instead.. grrr.

Have tried to get through to customer services, but no luck yet. Anyone else had this?

OP posts:
ThePhantomPlopper · 07/05/2009 14:42

No, but do check your bank account, I was ordering shoes the other day, it was declined 5 times because I put the wrong address in
(which I didn't) they still took the payment 5 TIMES!

PuppyMonkey · 07/05/2009 15:32

Ooh, you see I was worried about that too Phantom. I tried three times.

OP posts:
Rexy · 07/05/2009 18:38

Try putting in the number zero - works on other sites!

Hth

R

PuppyMonkey · 07/05/2009 19:12

Thanks Rexy, will try that if i can't get through to customer services tonight!

OP posts:
BecauseImWorthIt · 07/05/2009 19:14

No, but I couldn't even succeed in buying shoes in Clark's from the shop on Saturday!

One person serving and one person behind the till - and about a million other people waiting to be helped.

PuppyMonkey · 07/05/2009 19:22

What is it about Clarks???? It's the first time I've done it online BIWI.. the particular shoes I want are only available online. What's that all about?

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