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La Redoute- opinions please

7 replies

Prosecco · 03/04/2009 19:59

For a NEXT/Debenhams girl, looking for more of the same but feel a lot of NEXT stuff this year is a tad bohemian for me.
What's the quality like? Are the sizes neat or generous?

All opinions, good or bad, gratefully received.

Thanks

OP posts:
southeastastra · 03/04/2009 20:01

sizing drives me mad if i'm honest, either too big or small - order a few sizes

Prosecco · 03/04/2009 20:05

Hmmm, this was what I didn't want to do. How easy is it to make returns?

OP posts:
RinkyDinkyPinky · 03/04/2009 20:08

terrible quality IMO- both ladies' and childrens'
wouldn't bother

southeastastra · 03/04/2009 20:08

quite easy, you can do it online, though i suppose it depends on the courier.

check the sale stuff online too there's usually quite alot discounted, quality varies too

Sidge · 03/04/2009 20:21

Customer service is shite and their courier service was appalling in my area. You order loads of stuff, wait for it to be delivered then when it doesn't arrive and you phone them they mutter that it's out of stock. Funnily enough what they have on the website/in the catalogue and what they have in stock often varies wildly

Sizing very strange, most things came up very small.

brimfull · 03/04/2009 20:28

shit delivery service

takes eons to get anything

sizing very weird

customer service crap

too many bloody promo letters for my liking

I gave up on them

fin42 · 03/04/2009 20:55

I've found that the quality is pretty good for the price most of the time, however I always make good use of the discount codes.The children's clothes have lasted well on my ds.
Sizing can be a bit of a problem I agree, I would tend to size up rather than down, but then I'd do that with any mail order.
I think the delivery does very much depend on your local courier. When I did have to return something once, it was fairly easy I just contacted the courier.

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